Econo Lodge Monticello

392 Broadway | Monticello, NY 12701-1157  [SEE MAP]Monticello, NY  [SEE ADDRESS]
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Courtesy of Econo Lodge Monticello

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Guest Reviews

TripAdvisor Traveler Rating 1

DISGUSTING !!!!

Jul 18th, 2019

Booked through Hotwire.com, July 14, 2019, for a room that night. I was tired and wanted a few hours sleep before driving 115 miles.. it was 20 miles from where i started (Narrowsburg, NY, total travel miles, 135). Checked in around 9pm, Checked out 9:38pm, not even a hour. The room smelled, but i did not say anything. I noticed small stains on the blanket and asked for it to be changed. While the blanket was being removed, I saw a "HUGE BLOOD STAIN" on the other side of the white blanket. I then asked for the entire bedding be changed. While i waited for other bedding to be brought, there was a cloth chair that was old, dirty and stained. I had no clean place to sit. I saw the mattress was very warned and only covered with a thin ill fitted sheet. No mattress cover!! With disgust i kept thinking if i had not noticed the stains on top of the blanket and requested a changed, i would have not knowingly slept with that BLOODY BLANKET with only a flat sheet separating me from the BLOOD. I was so FREEKED OUT with total DISGUST, it gave me the Creeps.. I told them to sign me out, I am leaving!!..Tired, it took me 4 hours to get home. The words "RENOVATING" "UPDATING" "IMPROVING" Has nothing to do with the LACK OF SANITARY PRACTICES of this establishment. I feel that this was a deliberate act of making a bed with a HUGE BLOOD STAIN you cannot miss on a white blanket in hopes No-one will notice...I called the "Board of Health"!! Reading the reviews, This is NOT an isolated incident at the "INN AT Monticello" and should be removed from all TRAVEL Web-sites...Hotwire.com did return all my money. There is far more that i can include, These were the worst..!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Misleading false advertisement!

Jun 10th, 2019

We booked this room under the pretences that it was 15 miles away from our hiking destination at Minnewaska State Park. It was advertised as so on booking.com After a long sweaty tirering day of hiking in the mountains we decided it was time to shower up change and go out to eat dinner. Upon putting the address in the GPS we discovered the Inn was in fact 50 minutes away from our destination. We tried numerous times to call and cancel based on the proximity issue and nobody answered the phone. We wound up booking another hotel room for the night last minute and calling again in the morning. Upon calling we were told by the manager that we were going to be charged the entire $88.00 for a " cancelation fee" and that numerous people called to book a room and that it is policy. I understand that fully but based on the fact that it was falsely advertised we should not be charged. She explained to us again that it is company policy and there is nothing she could do. I feel this is not a good way to run a business. I would not recommend this place or at least check in advance to make sure it is in fact close to your destination. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DONT STAY. BLOOD, STAINS, AND MORE

May 28th, 2019

I wish I could rate 0 stars. This was the worst hotel I ever stayed at. There were HUGE GLOBS OF DRIED BLOOD on the pillows, mystery stains on the sheets and there was a HUGE HOLE in the floor that was covered up by carpet. I almost twisted my ankle on it, god knows how many times. Law suit waiting to happen if you ask me. The walls are super thin so you can hear everything. There were lots of homeless people around and just didn't feel very safe. I WISH i could get a refund back...it was supposed to be a decent holiday weekend and i spent it being disgusted. Not to mention their website said they have complimentary breakfast but NOPE. Please do yourself a favor and don't stay here. Pay the extra to stay somewhere else. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DONT EVER STAY HERE

Apr 8th, 2019

ok, its $60... centrally located in Monticello. looks like it was vaccummed, clean towels, heat... probably 80%, based on # of shopping carts are weekly rentals.. its next to the REHAB center (google it) . the parking lot is a landmine. there's a note on the lobby door to call a phone number if problems. checkedin @ 8p, TV didn't work... maybe the remote (batteries dead... TV had power), was tired, woke @ 4a, NO HOT WATER in shower... worked in sink... outside staircase (i was in #202) smelled of urine... heavy... nice young woman was there when i came back from breakfast (SUPER good DINER across the road) but ofcourse she couldn't refund my $. NOR could the online booking agent (Vrro?) because the owner said i couldn't work the FAUCET properly... I didn't get mugged.......... DO NOT STAY here.... there should be minimum standards for lodging...... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

PLACE SHOULD BE CONDEMNED or SHUT DOWN BY HEALTH DEPT

Feb 12th, 2019

My husband & I could not find a place on a concert night for a room, went here, disgusting. I didn't even use the bathroom, (we stopped at a convenient store when the sun came up...left in a hurry... I wouldn't go near the toilet in this room) we were sick over it, but exhausted, not much sleep with all the "action" in parking lot all night, towels were not even clean, had foreign hairs on them...we both have never seen anything like this. Mold in room, ceiling caving in, sheet on bed was not a fitted sheet, was a top sheet just laying there...stained mattress was gross. Small hole in wall over bed, we were hoping it wasn't a "peep hole!" TRIPADVISOR.COM USER 

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