Econo Lodge near the University of Arizona

1136 N. Stone Ave. | Tucson, AZ 85705-7334  [SEE MAP]Tucson, AZ  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Dirty Sheets and Terrible Customer Service

Feb 28th, 2019

I would not recommend the Econo Lodge University in Tucson to anyone. In fact, I would avoid staying at this property. I didn't have high expectations when booking this hotel, as I have stayed at Econo Lodge properties previously. Honestly, I have never encountered such a terribly maintained property, nor a hotel that would rather refund one’s money rather than provide clean sheets in addition to provide basic customer service when the sheets are visibly dirty the first time the bed is turned down. I honestly have nothing positive to say about the hotel, apart from its location is convenient. Here are the comments related to my stay in February 2019: My sheets were dirty! That is, the top sheet had a large brown stain on it when I turned down the bed. I called the front desk and they told me it was too late to get new sheets, the operator then proceeded to ask if there were “two sheets on the bed” and when I responded that there were he instructed me to “just use the clean one.” When I refused and insisted on being provided with clean sheets, I was informed that I could come to the office for a refund. As it was almost 3 am by this point and it would be virtually impossible to find a different hotel, I refused. I proceeded to call Expedia customer service to help me address that issue, it was only after they called the front desk on my behalf that I was finally brought a new set of sheets, but that is all that occurred as the staff did not even offer to change the dirty sheets. I had to change the linens myself. In fact, the hotel staff would not take any fault with regards to the dirty sheet. Instead I was informed numerous times that the linens are “rented” and not the properties responsibility. The non-smoking room I stayed in still smelled of smoke; not fresh smoke but an odor that had permeated the walls, carpet, furniture, and linens. The two pillows, yes only two on a queen size bed, were or poor quality. In fact, the two pillows were not even the same, but made of completely different materials and of different thicknesses and firmness. The shower head was positioned at such a low height, that it was level with my chin. Therefore, the water would hit me from the neck and lower without bending down. (I am not overly tall, I am only 6'1".) The TV automatically shut itself off after a certain amount of time. This occurred numerous times and I could not find a setting to disable the timer. In fact, when the countdown started, it didn't matter what buttons on the remote were pushed, the TV would still turn off. Once the TV was manually turned back on after shutting off, it would be at a different channel than you were watching. Therefore, you had to find the program you were watching. The towel bar in the bathroom was pulled 85% from the wall, to the point that I am unsure how it was even still attached or holding the weight of two towels. The quality of the towels was that which one would expect in a community locker room. The bath towels are smaller in size than a regular bath towel. The material was sub-par, and when held to a light you could almost see thru it. The walls had more damage than one would expect in a hotel that had even basic maintenance performed. The window sill in the bathroom had dirt build-up in the corners like it was never actually wiped down. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Perfectly fine for the money

Oct 12th, 2018

I was very tired and asked for a quiet room on the second floor. Room 219 was perfect tucked away in the corner. The room was spotless. Fridge and microwave a nice touch. Good location. I didn't hear a sound all night. Breakfast was nothing special but I had rather low expectations anyway. Easy painless check in and check out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good for the price

Jun 16th, 2018

For two nights, I paid $125. Nothing special. Came with a microwave and a fridge. Water in the bathroom sink came out very slow. Bed was alright. They had free breakfast but when I went there at 730, there was barely any food. Just a couple donuts that were stale. Like I said for the price that I paid and the area that it’s in, it was alright. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Better than the last.

Mar 1st, 2018

We stayed in an Econo Lodge in AZ before this and it was horrible. We didn't know what to expect but it was pretty alright for the place and the price. The location was alright too. Our room was clean and comfortable. The breakfast area was packed in the morning so we just grabbed a few items and checked out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Rebecca Gaskins

Oct 2nd, 2017

Room needed updated. Shower door and bathroom window were both cracked. Heat lamp bulb in bathroom exploded when it was turned on. Pluses were price, convenient location to many area attractions, free continental breakfast. TRIPADVISOR.COM USER 

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