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at the El Cid Marina Beach Hotel
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Aug 24th, 2020
had a wonderful time. only thing I was disappointed with was the necessity to purchase internet. should be included with the all inclusive packages. Food was great on the Terraza and the wait staff were very attentive. thanks TRIPADVISOR.COM USER
Aug 7th, 2020
Very friendly & accommodating nothing is a problem, well serviced rooms & nice staff. Breakfast perfect. Well located . The only drawback was people hogging the sun loungers by the pool & one day a couple were playing their own music loud instead of using earphones. I’ve been before & will recommend & also return. TRIPADVISOR.COM USER
Life saver-Hotel Personnel
Jul 6th, 2020
Saturday, 7/4/2020 ( NO fireworks, though) we moved in to our One Bedroom with a spectacular view, after 13 weeks being cooked up in a small apartment ( Corona Virus !). What a luxury treat ! The hotel and the staff were more than friendly and ready for us. Maybe "a little" too strict with the safety rules and procedures, but I understand, for our own good ! Saturday, I started having a computer problem that kept me awake the whole night. I HAD TO do some important time on the computer. No luck, frustrated and tired. Sunday, technicians do not work all the time. Finally by midday, somebody gave me a privet phone number of System Engineer, Edwardo Ramirez. In about two hours, remotely from his home, on his "family time", he FIXED MY PROBLEM , like magic !!! Thanks to him, I finished my work and had a good night sleep !!! Very grateful to Edwardo and El Cid for having such excellent well trained and dedicated people ! The first week after the 13 week long locked down and our family feels safe and " almost" all the guests are following the strict rules. The Hotel and the City of Mazatlan were ready for us !!! The weather is just perfect for vacationing ! TRIPADVISOR.COM USER
Dreams come true
Apr 26th, 2020
The most wonderful trip you could ever imagine From locations to people the food the activities everything is just perfect. I especially love the fishing. The Aries fleet is amazing and makes it even better TRIPADVISOR.COM USER
Apr 13th, 2020
This is our 11th trip and probably our best to the El Cid resorts. This is the fourth year we have stayed at the Marina and it's become our favorite. We started out the day with breakfast in the Marina restaurant where Jorge Fragoso always found us a great table and Hugo Hurlado and Rodrigo Jimenez provided the best service. From there we headed to the pools where Fidel Valenzuela Reyes totally entertained us and Hector Diaz and Oscar Orona kept us fed and hydrated. Evenings were spent in their many wonderful restaurants. One of our favorites was La Terraza. The manager, Carlos Hernandez (a great singer), was so accom. odating and Mitchell Sandival Macias, Felipe Guido, and Tomas Alapizco gave great service even to the point of going to another restaurant to get our grandson's favorite ice cream. Misael Paez served us on three different occasions in the Italian restaurant and could not have been more gracious. We spent 5 weeks there and the staff have become our family. Carmen Diaz checked in with us almost everyday to make sure things were going well. Julio Sanchez, at the front door, showed us some of the rooms for possible future stays. The medic at the Country Club,Jesus Manuel Partida Rodriguez, attended to my husband when he took a face plant on the pickleball court. He sent for Gil Acevedo (transportation Moro) who got us quickly to the doctor and provided information and entertainment on our many shuttle trips. Martin Hernandez, lobby bar bartender, has especially become family and friend. He kept us hydrated during evenings of music and dancing. The rooms, grounds, and especially the staff are HEAVEN!!! TRIPADVISOR.COM USER
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