El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65 Ensanche Bella Vista | Santo Domingo 10210  [SEE MAP]Santo Domingo  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Excellence in Customer Services: An example in case!

Feb 16th, 2020

My experience with this hotel was nothing but outstanding. The hotel generally boasts with impressive facilities, the most comfy beds and a pittoresque garden in the backyard, that you would only imagine from romance movies. Their food is of high quality and provides colourful options throughout the day. Their SPA treatments are reasonably priced and of a good standard. What is most striking about the place however, is the hotel's most service-oriented staff. In my case, I even was helped most caring, when I had health issues due to excessive sun exposure and circulatory problems. Guest Management, which is spearheaded by the fabulous Julianny Sanchez, couldn't have been more helpful and caring and even accompanied me to the hospital in the ambulance! Really have received the best of assistance and couldn't be more grateful for their support, which included free ice and drinks and the required medicine delivered from a local pharmacy to my room, when I was discharged from hospital. This is something I truly had not expected from upmarket hotel, regardless of their 5 star status - which is more than deserved from any angle you could possibly look at. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

DR trip # 19

Feb 13th, 2020

Best hotel in Santo Domingo. Hands down. Best breakfast and staff are very friendly. Choice destination in the Dominicans republic. Center of town basically, restaurants everywhere and and Uber ride is very cheap to anywhere you want to go. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing

Feb 12th, 2020

Our experience here was fantastic. Nice and clean hotel, awesome food. Gentle staff. Just a couple of issues with our on line booking but everything was solved. Close to various Malls. Historical Centre is 1 hr walking distance betterto get there with taxi service. Strongly Reccomended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great. Clean property

Feb 11th, 2020

Great Stay quite rooms and good service will return to Santo Domingo .The security was Good safe place and walking distance off some great restaurants .grounds were beautiful and bar Tapa food was. Good TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best option for business.

Feb 9th, 2020

Five stars. This is the best option in the whole Caribbean by far. Service, attention, quality of service ans facilities makes of Hotel El Embajador the best option for business travels. I have 18 years traveling continuously to Santo Domingo, and El Embajador is by far the best option of hotel. TRIPADVISOR.COM USER 

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