Eldorado Resort Casino

345 N Virginia St | Reno, NV 89501-1136  [SEE MAP]Reno, NV  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Brew bros restaurant

Nov 22nd, 2020

Great food strong drinks!!! Great prices. The atmosphere was fun and free!!! All of the staff was great as we were a little new to the area and very personable!!! I cannot say enough of this place!! The food was nicely cooked and not dry or rushed so to speak!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good hotel, excellent dealers, rude casino hosts.

Sep 21st, 2020

I stayed for 4 nights at El Dorado, overall it was very enjoyable. Social distancing and masks were enforced. Hours of restaurants were a bit tightened and they didn’t start table game until around 11AM. Limits were also raised on tables because they are getting less people on the tables which is understandable. Hotel room was very clean no complaints. Very, very professional and friendly dealers at blackjack, baccarat, and craps. Specifically I’d like to commend, Patrick, Jamie, Kent and, Tom but every dealer was excellent as well. Thank you for making it a very enjoyable experience. However there was one sour spot in my stay and that was a casino host I talked to the day before checkout. I will usually talk to a host to see if I’m eligible for any sort of comps. I definitely do not expect any because I play table games and I’m not a high roller but you never know. This lady told me I had won too much and if I had lost $10k maybe they’d give me a comp. I was just flabbergasted. I’d never heard a casino host say something like that before. That’s not even how comps work unless Caesars and el dorado function differently then every other casino I’ve played at. It’s about your average bet and how long you play. A simple, sir your play doesn’t qualify you for any comps but if you keep playing or play for larger amounts maybe we can do something later would have sufficed. I found it completely rude and it soured what was otherwise an overall very nice trip. Overall I would recommend el dorado however, do not talk to the casino host in the corner office. Find one of the other two hosts they have or maybe a host at silver legacy since your play there also counts for el dorado. 3 stars only because of that host otherwise I would’ve given a 4. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Time away

Sep 9th, 2020

We had to get away since we hadn’t left home for months. We took Amtrak from Sacramento to Reno and spent 2 nights at The Eldorado. It was the perfect location. Only a five minute walk from the Amtrak station. The person who checked us in was friendly and helpful. Our room was large. The bed was quite comfy. It was quiet and the A/C kept us cool even though the weather was hot. I really liked that The Eldorado, Silver Legacy, and Circus Circus are all linked so you don’t have to walk outside to get to each venue. Not all of the restaurants and stores were open due to Covid restrictions but we found great places to eat. We had GREAT sushi at Sushi Sake and enjoyed Happy Hour at Brews Brothers. I would highly recommend The Eldorado for a nice getaway. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Nice stay

Aug 16th, 2020

The staff was extremely nice and professional. Check-in was fast and the attached parking garage made it very convient. The room and bathroom was large. My complaints would be the wall thermostat was difficult to read and set. And the shower needed updating and water pressure was lacking TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Reno Road Trip

Aug 7th, 2020

Outstanding stay, Reno Road Trip!!!! Reno is open, and happy to see folks. We were up for a visit, and totally enjoyed our stay. Everything was outstanding. Reno has changed and the Row is not crowded as a normal summer rush. Very relaxed, very clean. From check in to our room, and check out no issues at all. Thank you Eldorado!!!! TRIPADVISOR.COM USER 

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