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at the Embassy Suites Baltimore - Inner Harbor
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Pleasantly surprised for a business trip
Mar 20th, 2020
Our employer made the hotel reservations for a conference at the convention center. The hotel is surprisingly large. It offers valet parking, a complimentary breakfast and nightly happy hour. It also has a Starbucks. The room was quiet, large and clean. The only trouble I encountered was turning the water on in the shower! (You have to pull the handle out very hard.) The hotel is a further walk to the Inner Harbor than other hotels. Beware that the walk back from the Inner Harbor is four blocks uphill! TRIPADVISOR.COM USER
Mar 15th, 2020
Property was dilapidated and they don’t participate in Hilton Honors rewards and programs. Usually honors members get special benefits, here you get a room. No customer appreciation or customer service at all. TRIPADVISOR.COM USER
My stay at the Hilton
Mar 13th, 2020
My stay at the Hilton was exceptional. The staff was great, friendly and helpful. The complimentary breakfast was a great value. Large selection to choose from plus custom made omelets. The happy hour was free drinks with snack food. What a deal. We were upgraded to a deluxe suite free of charge because my wife was celebrating her 75th birthday. Very nice room. The dinners we had in the restaurant were great! I would definitely go back there! TRIPADVISOR.COM USER
Nice, but could be better
Mar 12th, 2020
The staff was very friendly, however the room was not what I expected it to be for the price. The window coverings needed attention and it was hard to regulate our room temperature. What dampen it for me was the very strong smell of marijuana the night we stayed that came when we went into our bathroom. TRIPADVISOR.COM USER
Mar 6th, 2020
I've never stayed at an Embassy Suites without a pool, so I was really surprised to learn that this location did not have a pool. My kids were really bummed, which is the only reason I post this. Other than that, the hotel was fine. Not much in the way of restaurants nearby, but the evening reception and breakfast were very nice and popular. Our room had glitter everywhere and there was some sort of drippy goop (yuk) all over the side of the table in between the beds, but other than that the room was clean. Overall--I would stay here again if in the area. TRIPADVISOR.COM USER
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