Embassy Suites Cincinnati - RiverCenter

10 E Rivercenter Blvd | Covington, KY 41011-1508  [SEE MAP]Covington, KY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Would Stay Again In A Minute

Dec 5th, 2019

My son, daughter-in-law, and four grandchildren (17,12,8,6) and I chose the Rivercenter Embassy Suites in Covington, KY, because of its location and the fact we could get a two bedroom suite. Our room was clean and the beds were comfy. I particularly loved the exceptionally bright bathroom lighting and the built-in night light. The evening reception was OK - taco chips and various dips. (I've seen a bigger variety of snacks at other Embassy Suites.) However, breakfast made up for any inadequacies in the reception. So many options were offered at breakfast I couldn't even name them all. No one should go away hungry. Below ground parking was a bit tight but that is understandable given the close quarters of the riverfront area. Our room afforded a wonderful view of the riverfront area and the city and we were just a short walk across the Roebling Bridge from one of our destinations - The Underground Railroad Freedom Center. We appreciated the fact that we were allowed to leave our car in the garage after we had checked out so we could walk to the Center and back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Embassy Suites in Covington, KY

Dec 3rd, 2019

Great location and great staff! Complimentary breakfast was very good (waffles would have been nice). They have a restaurant but they don't provide inforomation about it to make it a viable option- we were there a day and a half before we knew they had a restaurant beyond the breakfast we expected. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel for family stay!

Nov 28th, 2019

For a family of 6, the suite was large enough to accommodate us comfortably. Very clean. Staff service was excellent. We enjoyed the complimentary breakfast and appetizers. Kids enjoyed the indoor pool. Complementary water bottles. Excellent value for the stay. Great activities near by, within walking distance and short drives. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disappointing

Nov 24th, 2019

The air conditioning unit was very noisy. The phone was broken and we notified them but it wasn't. There were kids running around until midnight. We had to call twice for a blanket. There was no salt and pepper readily available at breakfast. The tub was damaged. There was a build up of dust in the toilet paper holder. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Mixed opinions

Nov 24th, 2019

The location is great. Staff was hit and miss. Bar staff was excellent, and all of the front end staff was great except for one. He was rude and talked down to me. Being the front end supervisor I was appalled by the behavior. Hotel was crowded all but two of my six day stay. Hundreds of children that were allowed to run the halls and ride elevators until after midnight every night. TRIPADVISOR.COM USER 

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