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at the Embassy Suites Dallas - Near the Galleria
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May 14th, 2019
Staying at this hotel helped me to feel safe during my stay. The location is great and right around the corner from the Galleria mall. The breakfast is superb. I’ve stayed here before and will continue to stay here. TRIPADVISOR.COM USER
May 13th, 2019
I personally do not think it is appropriate to charge parking for an uncovered parking lot. I do not believe that it was advertised when I made my reservations. $15.00 a night is not much but a non-covered parking lot should not be a charge at all!! TRIPADVISOR.COM USER
Apr 30th, 2019
Mr. Michael, the front desk clerk was very accommodating. The hotel was also very clean. Two beautiful white swans in the lobby. My husband and I also enjoyed reading the fun facts regarding the swans in the hotel. TRIPADVISOR.COM USER
Not a good overall experience
Apr 28th, 2019
I arranged to stay 2 nights but had to change rooms for the 2nd night. The explanation failed to meet expectations of a Hilton Honors member. During the reservations process it was never explained a change was to be made from a premium room to a regular room: I did not ask for the premium room!!! I will never stay at this hotel again. TRIPADVISOR.COM USER
Enjoyable and comfortable! TV unreliable and no room upgrade.
Apr 26th, 2019
Excellent experience. Most comfortable sleep. Enjoyed manager’s reception and complimentary breakfast. Most hospitable staff. TV programming was problematic. Told hotel policy not to abide by Hilton Honors benefit of room upgrade; not upgraded. Will return. TRIPADVISOR.COM USER