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at the Embassy Suites Deerfield Beach - Resort & Spa
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Super Deerfield location
Sep 12th, 2020
Came here for one night and the rooms are clean and very spacious - it actually had 2 full bathrooms, and a nice sitting area. It’s steps away from the beach and has a decent pool as well. Parking isn’t cheap $ 25 / day. You also get 2 free drinks per person at happy hour. It’s about a 10-15 min walk to restaurants/ pier. TRIPADVISOR.COM USER
Sep 7th, 2020
We stayed here over the Labor Day weekend in a king oceanfront balcony room. As Hilton’s tend to be , the room and facilities were clean. Covid protocols were in place . The view from the balcony is second to none . I would recommend getting the highest floor you can for the best views . The hotel is a bit of a walk from the Pier and the restaurants , it that is also reflected in a price that is lower than the hotels right by the pier . Being right by the ocean , we found that the value for the price is excellent . We liked staying here . I recommend it , and we will stay here again TRIPADVISOR.COM USER
My second stay, still enjoyable
Aug 30th, 2020
This was my second visit to the Embassy Suites at Deerfield beach. Like last time the staff was friendly and professional. The sad thing this time was, due to the measures taken due to COVID-19, there were no Omelets. There was also no snacks at the Management reception, but they still offered drinks. What to watch out for is, there is only a cleaning service in the rooms on request. These rules were in place because of COVID-19 regulations to protect the hotel staff and guests. What I did and will recommend a guest does when requesting the cleaning service is the following: Leave the room when the people come to clean. It protects both you, the guest and the person or people who are cleaning. TRIPADVISOR.COM USER
Nice Hotel but no Loyalty Recognition
Aug 9th, 2020
The hotel itself was pretty good. The room, although a bit dated, was large and comfortable. Location on the beach was good. The Cocktail reception was great and bartender named Rod was excellent. Breakfast was also pretty decent. No made-to-order omletes available, but everything else was fine. My issue with this property is the complete lack of recoginition of my Hilton Honors Diamond level status. Upon check in, the desk agent started trying to upsell me a partial oceanfront room. I inquired about a complentary upgrade, which is the standard for Diamond members. She said "sorry, we dont do that here". I was then handed two room temp bottles of water. I asked about the sweet snack which is supposed to come with the waters. She said they were no longer doing that due to Covid-19. Not sure what Covid-19 has to do with a couple of candy bars? Just bizarre. Even though I had requested a high floor on my reservation, what I recieved was a room on the 2nd floor. Parking at the hotel is $25 per day, and it is neither waived or reduced for Honors Diamond members. I asked, They said no. What I found really interesting about this stay is that after I returned home, there was no survey sent to me by Hilton, which I have previously recieved after every other stay I have ever had at a Hilton umberella property. I guess they know that Hilton Honors guests will not recieve anything for their loyalty at this hotel and they dont want to hear about it from their most valued guests. TRIPADVISOR.COM USER
Aug 1st, 2020
I really love all Embassy Suites they have really great service, Happy Hour , and Breakfast what more could you ask for. I gave this one four stars only because the rooms themselves were outdated , the jacuzzi really needs to be redone the bottom tour up our feet. But.... because of Covid-19 they changed to keep social distancing and took amazing measures to keep everyone safe. Rod the florida native was the best bartender ever! He was amazing and had great customer service and took the extra mile to create a limousine experience for us! Also the first game of hockey was on today for the florida panthers and they helped us set up shop and let us watch the game down stairs during happy hour! Erika was the best she accommodated us and put my parents next to us. I was celebrating my graduation his weekend and she helped us have a great experience she tried to get us a newer tv but unfortunately couldn’t but she did try!! TRIPADVISOR.COM USER
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