Embassy Suites Denver-Downtown/Convention Center

1420 Stout Street | Denver, CO 80202-3201  [SEE MAP]Denver, CO  [SEE ADDRESS]
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Courtesy of Embassy Suites Denver-Downtown/Convention Center

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Guest Reviews

TripAdvisor Traveler Rating 4

Visit to Denver

Jul 20th, 2019

There was a discrepancy about parking price, however customer service lady took care of it. Pool area had an extremely strong chlorine smell, made eyes burn so we did not swim; a hotel of this caliber should have a hot tub as well. Internet is extra, all were friendly, engaged in their job, etc. At checkout, the young man was not happy, no smile no thank you, etc. We'd stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bad experience unfortunately - disappointing

Jul 19th, 2019

All of the above items. - I lost one of the 3 rooms at the check in moment due to overbooking and one of my guest had to walk away to another hotel in the area (i had the confirmation number for total 3 rooms) - I’ve been charged for cancellation fees for a room that the front desk had to cancel for overbooking. - i’m hilton honor diamond member and I didn’t get hilton honors points for the second room (it happened to me already three times last 2 months) -the breakfast and the location were fine. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A Great Stay

Jul 18th, 2019

Location = perfect, suite=amazing. Free happy hour and and breakfast = unforgettable. I enjoyed my stay at the hotel. The team onsite were responsive when needed. Excellent care to the rooms and the facility. Definitely coming again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Do not expect the front desk to assist you.

Jul 18th, 2019

I just love the Embassy Suites, it is a hotel of great prestige, confort and super hospitality, but at the Denver the Front Dest does not fall into any of these categories. They do not listen, call back when they say would and have no concern for the guest. I now know why, I called the Hotel and spoke to the Front desk Supervisor, when he repeated my concerns back to me, never listen to what I said. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place

Jul 17th, 2019

Love the entry from the parking garage so there is not congestion like when you enter a hotel. Rooms are well kept, very new and comfortable. Breakfast was well stocked and good selections, omelet station person was one of the best. TRIPADVISOR.COM USER 

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