Embassy Suites Hotel Seattle-Tacoma International Airport

15920 W Valley Hwy | Tukwila, WA 98188-5547  [SEE MAP]Tukwila, WA  [SEE ADDRESS]

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at the Embassy Suites Hotel Seattle-Tacoma International Airport

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Guest Reviews

TripAdvisor Traveler Rating 4

Would stay again

Jul 16th, 2019

Arrived to drop off luggage prior to shopping and returning rental. Employee at the desk was welcoming and helpful. Unfortunately we missed the managers reception. Called for shuttle for pick up at the airport after returning the rental and waited over an hour. Called multiple times - hotel very apologetic and made it right. Could use an extra person at the reception desk - the wait was a bit long when waiting at the desk and when waiting on the phone for someone to answer and also on hold (one time 21 minutes). Got some refreshments at the bar in the evening - (2) margaritas and a Shirley temple will set you back $25 + tip. Staff at the bar was really friendly. Enjoyed talking with them. No one under 21 allowed in that area. The room / suite was very nice - looked newly update with new furniture and comfy beds. The beds are high as noted by other reviewers but wasn’t an issue for us at all. Room was quiet even though near the elevators. Slept really well. We were on the front side of the hotel so didn’t notice the passenger train. Elevators were quick and did not have to wait long for one to arrive. Breakfast was not a good experience. We got down there around 8:15 and they had removed all the eggs and breakfast meats from the buffet area. If you wanted hot breakfast then you had to wait in the omelette line. We waited around 20 minutes just to get scrambled eggs and 3 pieces of bacon. There was also not an adequate amount of seating for everyone needing a seat. There seems to be space available to add more tables and chairs - hotel should look into redesigning the layout and accommodating the diners. Once again, the Hilton app would not allow mobile checkout. Not sure if it’s an issue with the app but stayed in several Hilton branded hotels the past couple weeks and have not been able to mobile checkout at any of them. Shuttle ride to the airport in the morning was on time, speedy and friendly. Much improved from the night before :) Overall would stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic stay!

Jul 11th, 2019

Really great stay! We were on 6th floor, a few doors away from elevator. Very quiet and clean room. Staff is extremely friendly. Managers happy hour reception was nice! Others rated it poor, but what were they expecting...A buffet? FREE alcoholic and non alc drinks, pretzels, goldfish crackers, gummy bears, fresh popcorn, chips salsa hummus. All great and FREE! Delicious hot breakfast with lots of offerings! Clean and bright hotel. Basil's restaurant was convenient for a nice, quiet dinner. Even better is the free shuttle to and from the airport! Would recommend staying here if you're looking for an affordable stay for a quick business trip. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great staff, not the cleanest room I've been in, pretty pricey...

Jul 10th, 2019

The staff was very friendly and helpful. The rooms weren't the cleanest I've been in, stuff on the carpet when we went in the room for the first time, bathroom floor and fixtures were dirty. There was an article of clothing left behind from a previous guest. Evening reception was very nice and the bartender was excellent, snacks were meh. Morning breakfast was good, and the breakfast staff was friendly and helpful as well. The pillows in our room were the wimpiest pillows ever. $18.00 per day parking fee PLUS an additional parking tax per day is a little over the top for where you are. We were there for a wedding and that is where the rooms were blocked out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location but not customer service

Jul 9th, 2019

Good location But customer service is not the greatest (rude and do not care ladies at the front desk) Rooms are good (clean and specious) but lobby is dirty carpet and dirty (water/coffee areas) Free shuttle - dirty, has different smells, unpleasant to ride, driver hardly talk, opening all windows while driving instead of A/C and dropped us off on the parking lot of the airport instead of doors closer to our airline company TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely property, great rooms

Jul 9th, 2019

This hotel has all the perks of a regular Embassy Suites Hotel - wonderful free breakfast, great happy hour and nice, large suite-style rooms. Happy hour could include a wider variety of beer-selections (maybe something local?). On-site restaurant has great, but expensive, food. The hotel overall was pricey, but so are most Seattle hotels. Worked out great for our family of four! TRIPADVISOR.COM USER 

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