Embassy Suites Indianapolis North

3912 Vincennes Rd | Indianapolis, IN 46268-3005  [SEE MAP]Indianapolis, IN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Does Not Expectations

Nov 18th, 2019

As a Diamond Member having stayed at this property at least 10 times this year, I have found the water temperature in the showers to be warm at best. Not exactly what I am looking for as the mornings get colder. I have complained several times, but it has not improved. I recommend you reserve a room on a lower floor as the elevators are slow and often out of service. I will no longer be staying at this Hilton property. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best place in Indi

Nov 18th, 2019

Every visit at this hotel is exceptional From the wonderful team to the cleanliness of the rooms. Great work out facility. Evening reception is great and offer several drink items as well as snacks. This is where I always stay when I come to Indi—- love this place! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

No hot water!

Nov 17th, 2019

We waited for almost an hour in the morning because there was no hot water (only ice cold). Finally had get ready for a 5 hour formal event with no shower (got there 15 minutes late). I told the woman at the desk. Only got flimsy excuses. I paid for a room, a hot shower, and breakfast. You couldn't pay me enough to spend another 5 hours at a formal event with no shower and no breakfast. I was so pissed I didn't call customer service, because I knew every other word would be foul. Being a HHonors member didn't mean a thing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Training off site

Nov 15th, 2019

Very good hotel. Large rooms with separate living room and sleeping area. Very good variety for breakfast. Evening managers hospitality was nice. Would encourage people to stay here. Staff were very friendly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Staff

Nov 12th, 2019

I was traveling to Indianapolis for business. I travel all around the US and Europe for my company. This hotel has some rockstar people on there staff. Alway willing to help and make you feel at home. I had a small issue when I right after I checked in and Itiezza Sheppard from the front desk took care of it and no more problems. Montrea Kite is great in the restaurant always friendly and helpful. Dana was great at checkout. I also would like to give a call out to the bartender he’s a little dry but after getting used to him he’s a really good guy. You can have the nicest hotel but it’s the staff that makes people come back and there is a Goldmine at this hotel. TRIPADVISOR.COM USER 

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