Embassy Suites Indianapolis North

3912 Vincennes Rd | Indianapolis, IN 46268-3005  [SEE MAP]Indianapolis, IN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Bad bad bad

Jul 18th, 2019

Just a bad experience over all customer service was poor cleanliness was poor. No military discount for this weekend I was told by the desk staff who said she was told that morning and could not give me a reason why the outside trash can were over flowing with trash also trash in the laundry room had been there at least the whole weekend hair was all over the floor in the suite bathroom just a terrible experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family wedding weekend

Jul 15th, 2019

Family wedding - a lot of rooms booked , fantastic breakfast Best omelette made to order Very nice staff Very clean rooms , lovely cotton sheets & comfortable beds Slept a family of 4 very comfortably TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Made our trip feel like a home away from home

Jul 13th, 2019

Anyone going to the Indianapolis area must stay here. We had a issue that could have derailed our stay before it got started, but Dana helped us address and fixed things so our group had no cue. Ms. Debbie took care of us as well making sure our teams had everything we needed while keeping our young ladies safe. Everyone on the staff was great, I mention two because their the ones I had direct interaction with. The management, and staff are top notch. This will be my go to place in Indy!!! By the way rooms were flawless and they had any and everything you could want and more in a hotel. Thank you so much Al Pratt, Head Coach Riverside Hawks Basketball. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Just okay...

Jul 5th, 2019

The front desk staff was nice and generally accommodating, however, housekeeping was rough. We had to wait an additional half an hour after check-in time to get our room... the first day of our stay, our room wasn't attended to until after 6 pm. They basically raced in, made the bed, and picked up towels. Same for the following nights. The one night they came in and just adjusted the duvet. They were coming and going picking up dirty towels then coming back at other times bringing clean ones in. They were personable, but it was frustating to have them coming and going, and to get back at 4 pm and the room hadn't been attended to. I choose to stay in a hotel because I am constantly picking up after my own family, it's nice for me to have someone else make the bed for once. The breakfast was decent, they had fresh-made omlets to your choosing. The evening snack reception was also nice, but didn't blow us out of the water. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

National Volleyball Championships

Jul 2nd, 2019

Excellent overall experience. All levels of staff went above and beyond. Loved my omelette each morning and drinks in the evening. Very convenient to have Costco next door. Several restaurants nearby. Only 20 minute drive to convention center. TRIPADVISOR.COM USER 

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