Embassy Suites Louisville

9940 Corporate Campus Dr | Louisville, KY 40223-4032  [SEE MAP]Louisville, KY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great Experience!!

Jan 14th, 2021

We did a pit stop on our way to Tennessee, really nice and clean place! Gary went out of his way to answer all our questions and made a great suggestion for dinner! He was very informative about what to see and where to eat. He was a pleasure to have met, and made us feel very welcome! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Had a great stay

Sep 18th, 2020

Visited this property for a birthday trip to Louisville. The hotel was nice and clean. Three staff members stood out to me for their friendly attitudes. They treated us very nicely. First Donna then Trent and Angela. Donna did not even mind letting us switch rooms because we had some trouble with the tub and phone in our other room. Just one complaint that my family had was on the last day we had different breakfast staff than we had for the first two mornings. The last day they were not friendly at all and rude even. The first two days the other breakfast staff were bright and cheery. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Needed a rest and time with our Granddaughter

Jul 28th, 2020

Our family has stayed here many times and we have always been here. This time the phone did not work. The commodee seat was not attached to the seat and I slid off. They did not tell us that the hot tub was not working. We are checking out a day early and that really upset my family. For the first time the front desk was rude and there voice said it all. How does a hotel not have maintenance. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Made a Quick Trip Delightful

Jul 24th, 2020

We are traveling from Texas to Massachusetts with our 6-month old, and needed to leave in the middle of the night to catch the first leg while baby was sleeping. Tonya at the desk sent us with coffee and a bag of breakfast goodies to send us off. Thank you, Tonya! Rockstar Night Audit! Made our day! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

1st and last

Jul 23rd, 2020

Am currently in rm 417 and I have to say I'm a bit disappointed. 1st the exhaust fan in the bathroom doesnt work, the phone in the bedroom is unable to call the front desk and the room darkening curtains are torn. I feel like I'm staying in a $40 motel instead of a $112 hotel. We were told that the pool time slots were booked even though there was nobody in said pool. The only bright spot was the bartender who made some kick ass drinks. TRIPADVISOR.COM USER 

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