Embassy Suites Portland - Downtown

319 SW Pine St | Portland, OR 97204  [SEE MAP]Portland, OR  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Mother's Day weekend with family

May 26th, 2019

We spent one night here. It was my first time visiting. It was the typical Embassy Suites room - with a main bedroom and living area with pull out sofa. The layout worked well for us. I slept on the sofa bed - just average in terms of comfort. But the room met our needs. The complimentary happy hour was also average - would love some updated appetizer options. Complimentary breakfast was good. Good location. Parking available onsite - or nearby for a better rate. Within walking distance to the waterfront, restaurants, other amenities. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic experience, extra mile service

May 24th, 2019

Excellent stay! The presidential suite was phenomenal, great views, great fireplace. We enjoyed both the breakfast and the reception. The service we received was great. We checked in early and received complimentary valet. Super cool to stay in a room JFK and other presidents stayed in! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Graduation at Reed College

May 23rd, 2019

The location of the hotel is convenient, near the center (if you like to shop), but also near the bridges (easy walking access to other parts of town), the staff was friendly, and the breakfast generous, the rooms comfortable. All in all a lovely stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend trip

May 21st, 2019

Excellent stay love the lock and atmosphere of the facility. The staff was very friendly and willing to help. Breakfast and the evening drinks added to the quality of our stay. Close to the Portland water front and down town. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bad experience/poor service

May 17th, 2019

Paid a lot of money and booked a 2 bedroom king suite, when we got into our room, we realized it wasn’t what we booked. We Went back downstairs to the lobby and they said because we booked through a 3rd party booking there is nothing they can do because the hotel is busy. Of course it’s busy. They also told us the room they gave us and the one we booked and pre-paid for is $800 cheaper!! Yet won’t do anything for us. The room they checked us into is dark, dingy, the “view” you get, out the windows is that of a neighbouring room. The bed is very uncomfortable and lumpy and the couch in the sitting area is comparable to sitting on rocks. A/C barely works, fridge doesn’t keep drinks cold, we have Hilton honours yet the WIFI doesn’t work, it’s one thing after the other here. Their motto is “if you’re not satisfied with your stay let us know and we’ll make it right” and this is a huge mess up with our booking and you offered nothing. TRIPADVISOR.COM USER