Embassy Suites by Hilton Bloomington Minneapolis

2800 American Blvd W | Bloomington, MN 55431-1205  [SEE MAP]Bloomington, MN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

REGISTRATION NIGHTMARE- FRONT DESK STAFF NEED HOSPITALITY TRAINING

Feb 16th, 2020

With a confirmed reservation (LATE ARRIVAL)arrived early morning to find grumpy & aggressive security guard and sleepy front desk staff....took additional 2 hrs to sort out registration. With early meetings scheduled coming mornjng... I really ended up with no sleep and no need for the room. This would not happen in hospitality focused hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great service. Great hotel

Feb 14th, 2020

We were welcomed into the hotel and treated great for the entire stay. We used the park and fly package so we used the shuttle service. We enjoyed the evening reception as well as the breakfast. We were treated very well by everyone at the hotel. The hotel was clean and the service was wonderful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The staff went overboard to help us out!

Feb 12th, 2020

Our Park, Stay, Fly trip encountered problems with the shuttle and the room. The staff went out of their way to correct them. Even as we left, finding our car battery was dead, the staff jumped in with a booster pack to get us on our way. "Stuff happens", but when people go so far our of their way to immediately resolve problems, it is unforgettable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Park and Fly

Feb 11th, 2020

Paid for park, stay and fly option. Had requested a corner room on top floor, received middle room on middle floor. Asked why I didn’t get room requested online (when they give you the option to pick your room) and was told that floor didn’t get cleaned today. She also said they were booked so this is the room I get. Was also informed the only times we could get on the shuttle to the airport was 6:30am or 8:30am. The shower had a constant leak and the room was freezing. No use complaining because the desk staff were completely unapologetic, not helpful and were rude. Not what I’d expect for $200 night at an Embassy Suites. So disappointed!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good Place to Park, Stay and Fly

Feb 11th, 2020

We were taking a family couples trip to Hawaii and were seeking a good place to Park, Stay and Fly. We landed on the Embassy Suites and were not disappointed. The hotel was beautifully designed and very comfortable as a place to stay! The rate for the lodging and parking was very reasonable. Although our night was short because of a very early flight, the Embassy Suites was a good place to stay! TRIPADVISOR.COM USER 

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