Embassy Suites by Hilton Buffalo

200 Delaware Ave | Buffalo, NY 14202-2150  [SEE MAP]Buffalo, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great Place for an overnight..

Mar 10th, 2020

Travel for the three ion my group called for an overnight in Downtown Buffalo, and the Embassy Suites fit our bill, for sure. From the friendly front desk people, to the valets, to the food service staff, everyone was on their game, efficient and pleasant without fail. The suite that we occupied was perhaps a little tired, but everything was in working order, tv cable channels were varied, great water pressure in the bathroom, and the housekeeping was good. Buffet was copious, the omelette chef was pleasant and prepared a delicious one, indeed. Location was great, walking distance to some great restaurants and the light rail made it a perfect spot for what we needed. The rate for what was delivered made it an outstanding value for the price charged. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

This was a very good place to stay.

Mar 1st, 2020

We had a very nice time at this place. The rooms were very good as well as plenty of space. The breakfast in the morning was great. During the night the staff was very accommodating and helped us with whatever we needed. The only problem was during check in there was a group of families with girls for cheerleading competition and it took a long time getting checked in. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

No more Hilton for my travelers

Feb 28th, 2020

For business travelers schedules change day to day, hour by hour. Being inflexible with your cancellation fee is not good business. For the second time in two weeks, I've had to change my charges travel. Booked at Hilton properties, I called to see if I can change the reservation or have the fee waived to no avail. This last time, the reservation person kept me on the phone for over 20 minutes before finally telling me they would not waive the fee. I'm not wasting more of our company's money. No more Hilton properties for my travelers. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Stay

Feb 26th, 2020

Good location, nice indoor pool. Rooms a tad worn and very dusty. The walls in the bedroom had a lot of dust on them. Bathroom was dirty, could use a good cleaning. Breakfast was excellent but room service was awful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Housekeeping leave a lot to be desired.

Feb 24th, 2020

Needed to be moved to a different room as the first room, was very dirty. Second room was better but overall, housekeeping staff is very poor. Last night room was barely serviced. Would like to provide props to Valet Parking staff, They were great. Also, breakfast room staff was very good as well. TRIPADVISOR.COM USER 

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