Embassy Suites by Hilton Charlotte Uptown

401 E Martin Luther King Blvd | Charlotte, NC  [SEE MAP]Charlotte, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Dirty hotel Room

Jul 19th, 2019

Terrible hotel. The rooms were dirty and the staff did nothing to remedy. Long hair found on toilet seat in hotel room with what appeared to be fingernail clippings around the toilet. Flakey crumbs found around furnishings and on the floor of the room. The mini fridge had a high pitched whining noise that would not stop. The staff was informed multiple times, but even though they were polite, they never cleaned or remedied. I was told by the front desk that they would compensate me, yet none was offered the next morning when I was checking out. You have been warned. Room 824 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great service! Clean room with a modern feel!

Jul 11th, 2019

The staff was wonderful! The rooms were very clean and spacious. My first room was beside a loading dock And I notified the staff who upgraded me to the premium suite with no additional charge! Close to everything downtown. Everything you need is within walking distance. Will definitely visit again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

You can find better....

Jul 10th, 2019

I visit Charlotte often and prefer to stay downtown near the epicenter. This was my first time staying at this particular Embassy Suites and it will be my last. The staff was very unprofessional and besides having breakfast included, there was nothing spectacular about the accommodations. I'm very happy I did not spend the extra money to upgrade my room. Half of the tv channels did not work and the walls are so thin you can hear the conversations from the people next door (and they are not yelling). If you want an enjoyable experience in downtown Charlotte, choose another hotel that will appreciate your business. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful hotel

Jul 7th, 2019

This was a very clean and modern hotel. It is valet only so be prepared to pay the $28 for valet service. The evening reception was wonderful. Great selection of beverages and snacks. The hotel is located within walking distance to a lot of activities so you won't really need to get your car out of Valet. Rooms are updated and very clean and very beautiful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice place !!

Jul 7th, 2019

Overall this is such a nice place. My only disappointment was that the breakfast was not good. I have stayed at other Embassy suites and the breakfast is amazing, this one was just ok. The Danish and muffins were very dry, the pancakes were from the microwave which left them rubbery. The fresh fruit selection was lacking also. TRIPADVISOR.COM USER 

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