Embassy Suites by Hilton Chicago-Naperville

1823 Abriter Ct | Naperville, IL  [SEE MAP]Naperville, IL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

this view! so awful

Sep 22nd, 2020

I'm a diamond member and the room they gave me looked out over a trash heap. See photo. When asked to talk to the GM they said they would call me, no call. Also breakfast, which was a garb and go bag literally taken down 3 minutes after 9:00 AM TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Not here for the view

Sep 12th, 2020

My husband and I came here for a quick anniversary getaway. Staff was welcoming and nice. The rooms were clean and neat. There was no happy hour or cook to order breakfast due to covid, but I feel like the nightly price may be adjusted to reflect that. My only complaint was the view. Although we obviously didn't come for the view, I was appalled when I looked out the window. Trashed was just piled up. It seems like there could be a better way to hide it? I don't know, maybe not, but I have never experienced that before while staying at a hotel. I also noticed the trash cans were overflowing in the parking lot as well, leaving trash blowing around. Maybe they are short staffed due to covid? It's possible. But, no complaints otherwise. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Birthday O/N stay

Sep 5th, 2020

We stayed here for an evening on a recent trip to the area. Front desk team member was friendly and checked us in quickly. We stayed on the 3rd floor and the room was both spacious and clean. There is currently no onsite dining however plenty of restaurants are located nearby. We used both the pool and fitness center amenities with both being quality options. We would not hesitate to return to this location again in the future. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Clean and affordable

Aug 16th, 2020

We stayed two nights at this hotel. We’ve stayed here before, but they’ve made many changes due to Covid. They don’t have the free food in the early evening, nor do they serve breakfast buffet. But the rooms were clean. We got a free upgrade due to being frequent members. The costs have been altered due to less services being provided. I think it is well priced. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Very comfortable Room but that is it NADA else~

Jun 21st, 2020

No Drinks, despite Happy Hour advertised. No Breakfast despite being advertised, N Diamond Points Parking, Service Bland and Housekeeping opened the door at 10 am on Sunday. We were underwhelmed, but suffice to say it is Covid-19. TRIPADVISOR.COM USER 

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