Embassy Suites by Hilton Lincoln

1040 P St | Lincoln, NE 68508-3617  [SEE MAP]Lincoln, NE  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Love this Embassy

Mar 16th, 2020

Big rooms, great staff, amazing breakfast, good snacks at reception-loved the caramel popcorn. Bed were so comforts- feel asleep quickly. Hot showers were awesome. Needed more towel and they brought more TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Housekeeping Customer Assistance

Mar 14th, 2020

Thank you to Rick, Chief of Housekeeping. He went above and beyond in helping track down some left behind coats and mailed them to our home at no charge. He was diligent and very responsive. I would recommend others to stay at this hotel as a first choice. Thank you for the great service while we were there and even after we left. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Refuse to give credit on cancelled reservation

Mar 11th, 2020

Due to the Corona Virus the Ne. Dept of Health, Lincoln mayor and NSAA decided March 11, 2020 in the morning to not allow fans to the Boys State Basketball tournament in Lincoln, NE. We called Embassy Suites immediately on learning of this decision to only allow immediate family attend the tournament. They refuse to cancel tonight room March 11 as they say there has not been a travel ban due to the virus. Tried explaining to them it isn't our fault they aren't allowing fans to attend the games. They don't care !! So they can rent the room to another person tonight and get paid for the same room two times on this date. They won't listen to reason that it is not our fault we need to cancel the room tonight through Sat. night and give us a full refund. This is ridiculous and don't recommend their hotel at all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not Great

Mar 9th, 2020

I am a honors member and have stayed in this particular hotel many times. I spent two nights in it last weekend and although overall it was great, there were a few things that were not pleasant. Pubic hairs were on the comforter when I first got into the room. I looked under the comforter and there were a few on top of the sheets as well. I don't believe someone was on the bed, I believe it was a bad batch of laundry. My door key did not work the second day and I had to take it back to the front desk. (Not a big deal). During breakfast the cooks were very loud and talking about what they were going to be doing that night with their girlfriends. They were loud enough for me to hear their entire conversation while seated eating. I did report the hair to the front desk and they did give me a small discount on the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Place to Stay

Mar 6th, 2020

My room was a suite. There was free wine and snacks every evening and the free breakfast was amazing, made to order omelets, pancakes, waffles etc. plus other items were available buffet style. Every day complementary bags of snacks, water, hummus, candy bars, etc. were left on a counter in my room. The staff was friendly and extremely helpful. There were many restaurants within walking distance of the hotel. Definitely recommend. TRIPADVISOR.COM USER 

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