Embassy Suites by Hilton Minneapolis Airport

7901 34th Ave S | Bloomington, MN 55425-1605  [SEE MAP]Bloomington, MN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

A work in progress (hopefully....)

May 21st, 2019

My suite had non functioning air conditioning the entire time I stayed (5 nights). Informed the desk staff of the problem and did not achieve a resolution. Thankfully, it was not to hot outside during the day. This hotel is under remodel so hopefully the problems might be fixed at some point. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Multiple problems

May 20th, 2019

Did not have working hot water in shower, 2nd room did not have working A/C. The hotel is in the middle of active renovation and is not advertised on their website. Pool heater not operational, hot tub scalding hot. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel

May 17th, 2019

This hotel is freshly redone and beautiful. We had some issues with the park and fly coming to get us but the hotel took care of it. The happy hour and breakfast are definite perks!! I would recommend this hotel but make sure to really inquire about the park and fly if you are doing it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not what I expected

May 15th, 2019

The hotel was nice looking but it’s undergoing remodel. Only one elevator worked that was on our side of the hotel. Made the wait long if we did walk all the way around to the other two elevators. The room was cleaned but they didn’t replace the trash bags or anything else. Went to use the toilet in the restroom near the restaurant and there was poop on the toilet seat and no toilet paper. The breakfast buffet was good and the beds good. It felt like it was a shuffle and move on from the staff. Very near the Mall of America and they do provide a ship back and forth from it that was very useful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor service

May 15th, 2019

This is a horrible airport hotel. Their shuttle service is totally unreliable. I arrived at terminal 1, called them (you need to call them for their shuttle service!) waited 30 minutes. No one came, called again, got exactly the same story “our driver is under way” will be there in 10 minutes (airport is only 5 minutes away, so they are lying from the outset). After 10 minutes I decided to cut my losses, jumped in a taxi, arrived there in a few minutes (obviously I tipped the poor taxi driver heavily for such short drive) only to find the shuttle bus standing at their entrance,... “idle” ... unbelievable. Once at the hotel, well what can I say, old, tired, boring everything why you’d want to avoid airport hotels in the first place ;-) TRIPADVISOR.COM USER