Embassy Suites by Hilton Minneapolis Downtown

12 S 6th St | Minneapolis, MN  [SEE MAP]Minneapolis, MN  [SEE ADDRESS]
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Courtesy of Embassy Suites by Hilton Minneapolis Downtown

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Guest Reviews

TripAdvisor Traveler Rating 3

Overall, okay for quick stay

Jul 15th, 2019

I would like to give it more than an "okay" but that is probably the best I can do. We had a 3 night stay here after a trip out West to show our kids another "big" city in the US. We were there over the 4th of July and with all the businesses on vacation, the population left in downtown was not the best. The hotel is close to the metro which was great but go to the Nicollett mall stop, not Warehouse. Great to attend a game at Target Field. The hotel itself was fine. Had to call for towels upon arrival since only one was left when we checked into room. Contents in fridge from previous occupant were not removed. Other than that, they did seem to clean the room. The breakfast was definitely chaotic. Constantly running out of food, no tables to sit at, etc. The employees were definitely running around doing their best but there was a large reunion being held at this location so seems like they just were not ready to handle a larger crowd. Generally, the hotel is fine but if I had to go back to Minneapolis I would look for other hotels in the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Towels and toilet paper

Jul 12th, 2019

They were understaffed and under-equipped to handle a full hotel. They ran out of toilet paper and hand towels. The one towel we had we shared during a 3 night stay.When we did get room service it was well past 6pm TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

James Patterson Smith family reunions

Jul 9th, 2019

I've been trying to acquire a connecting room with Embassy Suites for 4 years which I have never gotten what's a early request the distaff are wonderful themaid service needs serious repair I've asked why I could not acquire a connecting room for the last four years without any type of positive resolution total disappointment TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good but cleanliness was an issue

Jul 5th, 2019

Room was dusty - like snow falling from the sky dusty. Trash from prior staff found in sofa bed. Breakfast staff was great and area very clean. Food quality was great. A few strip clubs and adult stores nearby; Not the most family friendly area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great Room but questionable pricing.

Jul 3rd, 2019

Very nice hotel but a problem with the payment. Bought the room from a third party hotel site (Trivago) who then passed it on to another site, which went out of business and apparently kept the payment. I ended up double paying for the room but Visa credit card is working on it and gave me a provisional payment while they investigate. The hotel itself is very nice with great service. TRIPADVISOR.COM USER 

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