Embassy Suites by Hilton New York Midtown Manhattan

60 W 37th St | New York City, NY  [SEE MAP]New York City, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Manhattan dream

Mar 12th, 2020

We stayed at the Embassy Suites for several days in March. It was wonderful. The room was clean and modern, the service was perfect and the location was minutes away from subways and Time Square. All the front desk people were very helpful, especially Anthony. He went out of his way to make sure all of my questions were answered. I strongly recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Quick trip to NYC

Mar 11th, 2020

Excellent check in process, Anita was extremely welcoming and did a great job of helping us pick a room with a view. Property lobby is spotless and room is nice and updated. Overall, great first impression! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable Stay!

Mar 10th, 2020

If you are looking for a typical Embassy Suites, this is not it. The rooms are small, we didn't even have room for a couch, so know ahead of time there isn't the typical space. With that being said. The hotel was very nice, well updated. The bed was comfortable, the breakfast was delicious, the staff was very friendly, the evening reception was nice. My husband and I enjoyed our 3 night stay. The location is great. It is a short walk to so many things. Times Square is close, Union Terminal and Penn Station are within 10 minutes. I would recommend this hotel for couples or smaller groups. One thing I did not agree with is the mandatory $25 daily fee that you must use before midnight in their gift shop, bar or room service. $6 regular Kit Kat, $4 small bag of chips. Most nights we were spending it on stuff we didn't need or use just so the money didn't go to waste. Getting there... We flew into JFK, took the Air Train to the Jamaica Stop, and took the E train to Penn Station where we walked to the hotel. It takes a little over 1 hour total to get from airport to hotel entrance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointment at Embassy Suites Times Square

Mar 10th, 2020

What we experienced was different to what was advertised on the website. We felt cheated by a €25 add-on to each room per day. We were forced to purchase items with the €25 add-on and considering one glass of wine was €14 it meant two drinks and tip would screw you further. One or two front desk staff had attitude problem and don't like when someone asks for explanation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Greta staff and location!

Mar 9th, 2020

The staff, especially Anthony, was amazing and gracious! Rooms are quaint and clean. Breakfast was plentiful and happy hour hit the spot! Greta location and nice choice! Near the both herald square and Times Square. Great views of Empire State Building. Over all positive experience!! TRIPADVISOR.COM USER 

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