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at the Embassy Suites by Hilton Saratoga Springs
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Aug 1st, 2020
Wanted to go away but feel safe and this hotel definitely did the trick. At check in everyone was wearing a mask and keeping 6ft away. Once got to hotel room there was a Lysol sticker saying the room was cleaned once we broke seal and entered you can smell the cleanliness. My ocd still cleaned and not one dust could be seen on my clorox wipes. They did not clean daily and o was ok with that. I did ask for more towels and it came up super quick. The breakfast was good. It was the same every day except Friday (we were there Mon-Fri). It was buffet style but was served to you. There was also continental breakfast that was sealed. There diamond restaurant was excellent. Safe precautions and the food was deeeeelicious. Fitness room closed but that’s ok. Pool was open. Hester was broken so kids barely used. So close to Broadway which is the main drag. Would definitely return and recommend. TRIPADVISOR.COM USER
Great location and CLEAN!
Aug 1st, 2020
This hotel is situated in downtown Saratoga springs and a short walk to all the dining and shops on Broadway. The hotel in general is very clean and we were relieved to find the rooms were very clean as well. We stayed here for 5 days and the hot breakfast included was very good but the same everyday except for the last morning we had pancakes as an option which was nice. The evening reception was canceled due to cuomos order prohibiting drinking without food however they make up for this by offering 2 complimentary drinks every day so long as you order something to eat. We took advantage of this and the food at the diamond club restaurant exceeded our expectations. Would absolutely stay here again! TRIPADVISOR.COM USER
Jul 27th, 2020
We had a king suite that was clean and spacious. Because of the virus, masks are required in all pubic areas, and housekeeping and clean towels are by request. There weren't enough towels in the bathroom for the two of us, and the hand towels were very thin. The pool and fitness room were open with limited occupancy. The hotel is located within walking distance of shops and restaurants, and Congress Park, and a short drive to Saratoga Spa State Park. TRIPADVISOR.COM USER
Saratoga Springs Summer Vaca
Jul 19th, 2020
I have to say I was incredibly impressed with everything during our stay. The staff in the morning during the breakfast was unbelievably. Linda and the other lady (I apologize that I didn’t get her name) were so on top of things cleaning that we all felt very safe. The very friendly chef always had a smile and nod and made my boys welcome. The discontinuing of the evening reception was a bit of a bummer, but I understood why they had to end it. We were able to attend the first night and the staff was great and made the kids Shirley Temples. Everyone was so friendly! I would like to thank all the staff from the front desk to the housekeepers and beyond! This was a first time away since lock down and we felt safe and comfortable and well taken care of. Also, there are so many things that are walking distance and if you forget anything, the CVS is literally across the parking lot. Can not wait for our next visit! TRIPADVISOR.COM USER
Jul 17th, 2020
I was very impressed at the cleanliness of this hotel. During this pandemic the staff was taking extra precautions and I felt safe. The reception was really good and so wasn’t the breakfast. I would def. recommend staying here. It is also walking distance to downtown TRIPADVISOR.COM USER
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