Embassy Suites by Hilton Savannah

605 West Oglethorpe Avenue | Savannah, GA 31401-2305  [SEE MAP]Savannah, GA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

One happy guy

Jul 23rd, 2019

A great experience and a wonderful staff that was very helpful and went above and beyond my needs and expectations. Very clean and well stocked room. Breakfast is as great as it gets. Hotel pool and exercise room very clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Fix the air conditioning!

Jul 22nd, 2019

Very disappointed with stay! My room never got below 77 degrees! Breakfast wait staff were VERY rude and unaccommodating. Bar staff and valets were great! The valets took very good care of my car and where prompt when called. The bartenders were wonderful, keep it up ladies!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love this hotel

Jul 22nd, 2019

Everything was great! Staff friendly, hotel was very clean, and the location was wonderful . I visited this same hotel in April of this year. The only suggestion I have, is to provide more of a food variety at the reception . Other than that, I've found a go to hotel every time I visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Needs a little help

Jul 20th, 2019

We got there a little before check-in time and totally confused the check-in person. She didn’t know what to do and said I needed to come back at 4pm. Obviously her first day and management should not leave Stephanie at the front desk by herself. We showed back up and 4 and she still couldn’t get anything right. So flustered gave us 2 welcome packages and could not figure out where our room was, luckily the asst manager was there and quickly figured everything out. After that parked the car, in adjacent parking garage. $20 to park on your own but hotel charges $25 if you go through them and another $5 if you valet. Room was fine. Had the free breakfast, messed up our made to order omelettes by giving to wrong table. Should have let them keep them, pretty sure they were powdered eggs or half real/half powdered. Chairs arm in dining room we sat in were wore down past fabric to wood of chair. Pretty good location $5-6 Lyft ride to waterfront. Updating and better staff would greatly help this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing customer service

Jul 19th, 2019

We stayed at the Embassy for the week of July 14th-19th. We valeted our car for the week. The guys that worked the valet were awesome. Blue and Jaquan were the two guys I dealt with the most and they were amazing. Thank you for an amazing stay. TRIPADVISOR.COM USER 

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