The Empire Hotel

44 West 63rd Street | New York, NY 10023-7029  [SEE MAP]New York, NY  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Empire Hotel

Apr 23rd, 2020

My daughter goes to college in Nyc . Every time we visit for the past four years we stay at the empire hotel. Great location. Right near college, Central Park , restaurants and lots of shopping.?Staff and management are fabulous. I miss nyc and our little getaways. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

New York Place to be

Apr 3rd, 2020

The Empire Hotel is ideally situated for walking distance to lots of major attractions. Central Park is virtually minutes away , the subway is also close by - and the subway allows fast transport to all areas of New York. The rooms are reasonable sized, bed was very comfortable and the staff were available when required TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed guest.

Mar 30th, 2020

Absolutely loved my stay here, couldn’t have picked a fault with location / hotel etc until I arrived at the airport realising my airpods were gone from my bag. i did not check if my airpods were in my bag as they had not been used or left my bag in the whole time i was in NYC. I contacted the hotel and they weren’t helpful at all - airpods have been removed from Find my iPhone which after speaking to apple support means someone has them and has reset them. Extremely disappointed with the response as they were removed during my stay I would have thought the hotel may have been more helpful. We 10000% checked everywhere in the room so they were not left at all - checked under the bed and every possible place things could’ve been left. Very unhappy guest! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Does the job perfectly :-)

Mar 24th, 2020

The location of this hotel is great! We went for a run every morning in central park and it was only a couple of mins to get to. We walked pretty much everywhere from the hotel. Our room was cosy, but that's totally to be expected in NYC, it was clean and everything functioned fine. A perfect base to explore the city from. The doormen deserve a special mention as they were always warm and welcoming. We found the rooftop bar a little fancy for us...but it might suit others better! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The best part of our trip!

Mar 16th, 2020

Amongst all the madness going on worldwide, I have to say that this hotel has continued to give ‘normal’, friendly and outstanding customer service. Tommy one of the doormen I can honestly say made my whole trip! His attitude Was just so refreshing. Being a foreigner in NY and especially during this crisis a lot of people aren’t treating you the same as during normal periods yet our time spent with Tommy felt Asif the craziness wasn’t happening. He took us up to the Empire Hotel’s sign which unfortunately had been closed and was one of the main reasons we chose this hotel. He even took pictures of us which has been a huge challenge on this trip as no one fancy’s holding your phone! He showed us some other sites as seen on GG and just overall was lovely to speak with. Even managed to get us in the bar and have a signature “Chuck Bass” cocktail! He is honestly one of the hotels best assets. This is our first day here and I have to say will be one to remember- when everything returns to normality we will be back and most definitely returning to this hotel. Thankyou Tommy for making our trip that extra bit special :) TRIPADVISOR.COM USER 

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