Empire Riverside Hotel

Bernhard-Nocht-Strasse 97 | Hamburg, HH 20359  [SEE MAP]Hamburg, HH  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Fabulous view and great interior design

Dec 3rd, 2019

Ideally situated hotel to see the musical The Lion King, go shopping downtown and on the Reeperbahn. Also breakfast offers fantastic choice and the restaurant Waterkant is an excellent fish restaurant. Try catch of the day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Just perfect

Nov 22nd, 2019

Very nice place. The decoration is really fancy, and all staff member very kind. Parking place in the basement, pretty expensive (20euros). Breakfast perfect. Rooftop bar on 20th floor with very nice view, but almost no food (sushi only and very expensive). The room was just perfect except a smell likely coming from the pipes in the bathroom (15th floor). But nothing critical. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What a view!

Oct 25th, 2019

I've been there for a business drink at the top bar and to conclude an already great evening. This place really did it and I must say this is really a great great place with nice 360 view. Great staff, great location and not to pricey! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very nice place

Oct 18th, 2019

This hotel is a bit pricey but has a great location. The room we had was nice, clean and comfortable (plus we had a lovely view). The building stands near the river and the bar on top offers an amazing view of the harbour. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good for conference - hotel menu options limited/non existent for vegetarian/vegan

Oct 7th, 2019

Stayed there during a conference. Quite pricey but clean, modern hotel. All staff friendly and helpful, including cleaning staff (not whoever is taking room service order though). Walked into my room when cleaning lady was in. She double checked whether I have the correct key card which I appreciated very much since some cleaning staff may just be too shy to ask and anyone could walk in. Negative: I'm trying to follow a plant based diet - terrible room service experience. Been browsing through different menus (that's all online) and remember seeing a vegetarian burger which I ordered over the phone. Had a few busy days and wanted an early night, order food, get work done in my room. When the burger came I noticed too late that they actually delivered a meat burger. I was too tired and too hungry to complain. If I would be a real vegan or suffer any allergies this would have been an issue with the menu as there are no real options for you. A/C uncontrollable. Room was always too hot and I did not sleep well at all. Based on the two negatives I personally am not sure if I would return to the hotel. If the menu is no issue, this hotel is ok. TRIPADVISOR.COM USER 

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