Esperanza, Auberge Resorts Collection

Carr. Transpeninsular Km 7 Manzana 10, Punta Ballena | Cabo San Lucas, BCN 23410  [SEE MAP]Cabo San Lucas, BCN  [SEE ADDRESS]
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Courtesy of Esperanza, Auberge Resorts Collection

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at the Esperanza, Auberge Resorts Collection

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Guest Reviews

TripAdvisor Traveler Rating 5

The most spectacular resort we have ever been to

Jan 24th, 2020

My husband and I celebrated his 50th birthday at Esperanza and it was a memory of a lifetime. From the moment we stepped into the car that met us at the airport to the moment we walked into the arms of the warm and loving staff. We were offered a cold drink and shown our casita. Our personal concierge, Hector, was a great host and immediately, we felt at home. He knew all of our scheduled plans and recommended options for activities. When he had a day off, in jumped Montserrat, who took over and made sure our dinner reservations were on time and that we were taken care of. Martin, was our waiter in the mornings for breakfast. Outstanding buffet of authentic Mexican foods, as well as every other delight you can imagine. On our last morning at the resort, Martin packed us up 2 concha's for the plane, because he knew how much we loved them each morning. It's those types of personal touches that make this a 5 star resort and beyond. Raymundo at the front desk was there to answer any and all questions and the gentlemen at the pool made sure your water coolers were full with cold waters, fresh ice and small snickers bars. I could go on and on....from the turn down service, which includes your outdoor candles lit, aromatherapy of your choice, slippers by your bed and small handmade Mexican craft each night. This was a trip that we will always remember. The warmth and exceptional service that we received was the best we have ever had. We will be back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Most amazing resort I have ever visited!

Jan 21st, 2020

This resort was truly the most exceptional experience I have ever had of all five and six star resorts around the world. Juan, Naomi and Marcelo all stood out as adding to our incredibly memorable stay. They welcomed us by name each time we saw them and their attention to detail and service was impeccable. We will definitely be back to stay very soon!! It’s the attention to detail like the cool waters brought to your bedside at the pool and the sunscreen kept handy as well which really make this hotel stand out from the rest. Not to mention that it is the most sensational spa I have ever visited - my therapist was the most amazing therapist I have ever had in all of my treatments. If you need any assistance by the pool - ask for Sergio, he made sure we were well looked after and he was offering to move our umbrella as the sun moved all day long - so anticipatory of all our needs!!! House keeping was also impeccable and they arranged my tipped over products every time they serviced the room, which made me SO happy. They also folded clothing that had been tossed on the couch and little things like this which made such a huge difference to our overall enjoyment of the hotel! The beds were comfortable, the amenities impeccable and there really was no faulting anything about our stay - truly amazing! Can’t wait to come back! Kate TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful resort

Jan 19th, 2020

The staff was extremely friendly and helpful. The resort is beautiful and never feels overly crowded which is what we like. The workout facility is very well equipped. Several pools so not a problem getting a lounge chair. We had a delicious meal at Cocina del Mar. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best customer service in the world!

Jan 19th, 2020

We were a little nervous about going to Mexico, our fears were alleviated with personal phone calls before we ever arrived. We were met at the airport with our own driver & vehicle. The staff at Esperanza was friendly and quite honestly the best staff we have ever dealt with at a resort. The food was definitely the best we have ever had and coupled with the staff made our trip our best trip in 43 years of marriage. We thought before we went on the trip that Esperanza was expensive, it was, but it was worth every penny! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Resort in Mexico

Jan 19th, 2020

Every detail is perfect. Well worth the money. The rooms are luxurious. The resort is highly secure and makes you feel protected. The service from management through waitstaff, housekeepers, pool staff and the concierge was impeccable. TRIPADVISOR.COM USER 

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