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at the Esperanza, Auberge Resorts Collection
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Sep 23rd, 2020
This place should be rated 10 stars!!! Lets start with our concierge "Luis", every detailed covered. His attention to everything was beyond what is expected at a high end resort. The service was unbelievable; the ambiance was amazing; The hotel concept is simple, but eloquent and beautiful. Will definitely return in December or January TRIPADVISOR.COM USER
Sep 21st, 2020
Esperanza is truly best in class. From the impeccable staff, world class cuisine and so many pools we lost count. It’s truly exceptional on every level. The spa is gorgeous and the variety of games, and entertainment provide plenty of fun for everyone. TRIPADVISOR.COM USER
Beautiful Resort with Topnotch service
Sep 21st, 2020
A Wow vacation The Resort, Location, Food, Drinks & Decor are so Beautiful and Relaxing it just Wows you! But the service from the staff is what makes it Amazing! You won't want to leave! We stayed at the Ocean Front Casita it was exactly like the picture with amazing views. TRIPADVISOR.COM USER
Luxury at it's finest!
Sep 20th, 2020
My husband and I stayed a week here for our anniversary. From start to finish we felt like royalty! Immediately we were greeted with a welcome margarita and given a tour of the stunning property by our personal butler Mario (so helpful, we loved him!). The property is exquisite, truly not a bad room or view here. We felt completely safe during our stay here despite being nervous about traveling during COVID-19. They made sure every precaution was taken and everything was cleaned to perfection. The maid service - impeccable, they left handmade figurines made by a local artist every night and lit all of your balcony lanterns- I live for these kind of details! The pool staff and service- WOW! Jersain, we will never forget you and how wonderful you treated us each day! We will be back because of you! Additionally, Juan Jose, Alfredo and Alberto took excellent care of my husband and I each day- these guys are so friendly and extremely hardworking, no detail was overlooked. Our stay was made by the friendly faces of each staff member, this hotel excels in providing its guests true five star service. The restaurant Cocina Del Mar is also by far the most stunning restaurant we have had the pleasure of eating at- ever. Again, quality service and of course the most delicious food! Javier, thank you for taking amazing care of us on our last night, and bringing us special truffles! If you are looking for an incredible 5 star stay absolutely look no further! Can't wait to return! TRIPADVISOR.COM USER
Gorgeous resort with excellent service
Sep 18th, 2020
Our stay at Esperanza was over the first of September. Karim was my contact prior to arrival. He set up a wonderful birthday get away!!! Our room was a oceanfront spa casita, worth every penny!!! The pool service was fantastic! We rented a beach cabana for my birthday and our 2 butlers took wonderful care of us!!! The food all over the resort was wonderful!!! We also went to the spa which I recommend!! They even have a peloton in their super clean gym!!! TRIPADVISOR.COM USER
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