Estonia Resort Hotel & Spa

Tammsaare puiestee 4a | Parnu 80010  [SEE MAP]Parnu  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

nice holidays

Aug 3rd, 2020

hotel location is great , water massage and saunas in the SPA are very good, breakwest is normal the rooms are comfortable and clean, very pleasant service definitely recommend for vacation and celebrations TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Nice hotel inside housing area

Jul 23rd, 2020

The hotel is located near the city center and about 500 meters from the sea. There are restaurants and housing areas around. The public areas are in reasonable condition while the corridors and rooms start to a bit worn. The rooms are small, the balcony practically useless (small, big hole between the floor and reed and not a single furniture) and the furniture of the rooms extremely basic. There is no use to pay extra for this kind of room as we did. The Spa is better than in average with several saunas and jacuzzis. Also the breakfast is good with acceptable variety of high quality food. I praise in particular good fish offering, fried tomatoes cheese on top and good breads.. The same was also with the dinner. The Spa and food are the best points of the hotel. The personnel knows their duties and are ready to help. It looks that sometimes they get blocked as they are eager to explain more than needed to the clients. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good spa, small rooms, avoid restaurant

Jul 23rd, 2020

We have visited this hotel more than 5 times. Mostly because of we have been invited to some kind of celebration or because other 4* and better hotels are sold out and this has been the last option in Pärnu. Every time we visit we promise never to come back again. Why? As we have a small child who goes to sleep early it is super comfortable to visit the local restaurant and dine there. I must say our visits to their restaurant have always been super bad experience. First of all the service. You always feel uninvited, and experience rude and arrogant attitude by the serving staff. Secondly the price level is on the level of a good fine dining restaurant in Estonia but they deliver below average food. Lots of pre fabricated products you can find from the supermarket, a 20€ burger is made from frozen cutlet etc...low knowledge of drinks that they offer, wrong serving temperature. Last time we stayed there 3 nights and were refused to offer a table all 3 times. The restaurant was 50% occupied but the waiters who welcomed us said all 3 times they cannot take more customers. Their apology was group bookings. Many others were sent back as well. If this hotel considers itself as a good place to have a vacation and family visitors are welcomed they should not take that many groups and take care of their own guests. Although it still seems weird cause about 100+ seats that they have inside were staying empty without reservations. Only terrace was full. Their spa is very nice with many different sauna options, outside jacuzzi and big pool area. Clean and new. We stayed at the superior room which is super small for that room type. We had some rubbish on the balcony, pieces of plastic and cigarette ash. In conclusion if you choose between the other 4* and 5* and spa hotels in Pärnu don't choose this on:) Avoid restaurant (even if it's stormy and rainy and uncomfortable to go out). TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The best hotel in Estonia/ Pernu/

Jul 20th, 2020

So many times we stay at this hotel,the best hotel in Pernu,and always we are full of satisfactions, excellent service,excellent spa,excellent location,excellent rooms,excellent breakfast,,excellent restaurant. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good hotel bad staff

Jul 19th, 2020

Overall good spa hotel with vomfy rooms, good enough breakfast and spa area. Treatment high quality as well. But some things to keep in mind: Restaurant staff and service is below 0! We booked table for dinner well in advance, had to wait to be seated 5min! Took a starter and then waitress said that they have a large group so waiting time for main course will be mininum 45min. She also coulnt offer anythibg else no salad or dessert. It was very very special occasion to celebrate. The same was for lunch, went away as noone appoached to be seated for some 5min though at least 3 staff members +kind a manager was passing by. Also for delux room i would expect normal shampoo and conditioner and body lotion...was as economy TRIPADVISOR.COM USER 

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