Estrella Coral de Mar Resort Wellness & Spa

C/ Estrella de Mar s/n | Port d'Alcudia 07410  [SEE MAP]Port d'Alcudia  [SEE ADDRESS]

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at the Estrella Coral de Mar Resort Wellness & Spa

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Guest Reviews

TripAdvisor Traveler Rating 1


Nov 13th, 2019

********************************************************************************** BE CAREFUL!!! BOTH OUR ROOMS WERE STOLEN & ALL YOUR MONEY IS GONE!! Status Update 13.11.19: Hotel didn't take any action till now!!!!! ********************************************************************************** My Message to the Hotel Management at 10.11.19 : ------------------------------------------------------------------------------------- We booked 2 rooms from 3.11.19 till 10.11.19 (Room Nr. 205 & 207) . in the last night before our flight we closed our rooms and we went to eat (09.11.19 at 18:30), we stayed down till 1: pm. in the morning before we checked out we have noticed that in both rooms (205 & 207) all the money in both wallets were gone 300 euro in total! in addition to that an Apple Airpods (head set) were also missing from our room! The head set cost also 170 euro In the morning of 10.11.19 5:00 am we tried to explain this to the employee at the reception but he didnot speak good German! and we had to leave due to our flight. we lost in total 300 EUR CASH & MY 170 EURO HEAD SET! We assure you 100% that our stuff were in our room before we go to eat dinner and please donot tell me that why we didnot use the safe! we paid at least 2300 euro for this trip and we never expected that your staff member will be able to take/Steal our stuff! the only person which has access to our rooms are your cleaning lady. We ask you kindly to investigate this problem ASAP. We didnot want to give you a negative ratting online. We would like to give you the chance first to solve this problem before we escalate this. again we are really really shocked that something like this happened in our last day at your hotel. this really mad us really sad. Our Booking No. at Alltours: 1903464 Looking foreword your answer, M.Sc. M Zayed TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

OK Hotel - Nice Pools FOOD OK

Jun 26th, 2019

We came in plesently surprised. The rooms are adequate size bit dated but ok good few maintenance issues in the bathroom. Mattress in the room - sponge only no springs very uncomfortable. Room - Overlooking the POOL. Adequate Size rooms, big balcony, date but everything you need. TV only German Channels and few Spanish, No English Channels on the TV. Room Menus and Info German and Spanish only. Food - Breakfast 8am-10am good variety same thing every day but everything you need Lunch 12.30-2pm different variety of cooked and cold buffet. Good Choice After Lunch - they do not have like other Hotels cold food buffet or Burgers Hotdog or other varieties. They put ready made sandwiches or Wraps (Only one Variation) and cakes Dinner 18.30 -21. same variety as lunch some days we were there they have themed the food, sushi, thai etc... Facilities: Pools 3 Pools - Good variety, clean water outside Jacuzzi not working which is a shame and apparently broken for years. Spa - didnt use Fitness Centre - Daily activities for free Indoor pool and jacuzii - closed during summer we were told by reception AGAIN does not state on the website. If weather bad you struggle with Kids. It would be nice to have this open. Overall: Hotel cater for German public only. Kids Club in German, Evening entertainment in German. Petty as other Hotels around Estrella doing entertainment in different languages so you do not feel awkward. So if you are planning on staying please the Hotel is nice but does cater for German Nationality so the use of the Kids Club even if they take your kid, he/she will be bored - Evening Entertainment also. You need to pay for safe in the room. You need to pay €10 deposit for towels and €1.50 if you change them. You need to pay for premium drinks and their own drinks are water down. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very good hotel

May 16th, 2019

We had a great week. Good hotel, Nice food and all the facilities we need. The room was clean and a good bed in the bedroom. Walkingdistance to the beach in 3 minutes and the centre near the harbour in 5 minutes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

German only hotel

Oct 27th, 2018

Currently in alcudia having booked a week at this hotel via teletext holidays. On arrival we were greeted by reception who was shocked we wasn't from Germany (didn't have England on the computer when we handed over our passport) this aside we thought we'd just get on with our holiday but unfortunately the only language spoken was German all signs were German menu in German entertainment in German you get the drift. We decided we could take no more and asked to be moved don't get me wrong if there was a mix it wouldn't have been that bad. We paid to change hotels upon checking out I explained to reception manager why she just seemed disinterested and didn't even apologies. The facilities at the hotel are fantastic although the hotel rooms look tired. Food was a varied German menu Would not return here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

family vacation with 2 kids

May 3rd, 2017

I visited this place this week with my 2 kids. The staff is really nice and welcoming. Speaking at least 2 languages beside Spanish. Internet Connection is not included. A/C works well in the rooms. I stayed in an apartment in the 2nd part of the hotel across the street called Coral. The rooms are a bit out dated and need a renovation. Fridge was hard to close because the door needs a repair. Beds and bathroom was clean but we had trouble with ants and mosquitoes and no one could really help us. Even with closed windows. If you stay in the coral during this time, you have to go to the main hotel to get your all inclusive drinks and food. A bit annoying. You can find pools in both buildings. Couldn't see a pool for kids in the main hotel area. Kids entertainment was awesome. Food was good. Restaurant was very busy all the time. Not sure how this will look like when the hotel is on capacity. Wasn't when I was there. It's free parking outside, but not too many. Saw one tennis court and wellness area incl. indoor pool. TRIPADVISOR.COM USER 

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