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at the Extended Stay America-Fort Lauderdale-Conv Center-CruisePort
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Don’t Stay Here
Jul 1st, 2020
This is a HORRENDOUS hotel. Reeks stale smoke, people smoking pot and yelling in the parking lot at 2am. Rugs are absolutely filthy. I lost a hair tie under the bed and kneeled down to grab it. When I stood up I looked down and had yellowish stains on my light purple yoga pants from where my knees had touched the rug. Absolutely gross. The manager is less than helpful. I was overcharged when I checked in and she told me not to worry about it, it would get sorted out later. When I said I needed to pay the pet fee she told me not to pay since I had been overcharged anyways. I called guest relations twice and was told both times they would call me back. They did not and when I called back they said that the manager kept closing out the tickets so that the issue was never escalated to the regional manager so no one knew what was going on. I finally checked out early and she told me I had to pay the pet fee in order get my money back. I just walked out. The next day I saw my card had been charged the fee anyways. I tried to call guest relations but this time no one picked up even after 45min. Finally disputed the extra charges with my card. DONT STAY HERE. YOU’VE BEEN WARNED TRIPADVISOR.COM USER
Business or Pleasure - Clean Rooms
Jun 17th, 2020
Location Location friendly staff ocean right here, several excellent restaurants right next store, they have security a great thing very clean rooms, local banks nearby and pharmacy both Walgreens and CVS, Food Stores and Dollar Tree Ross for Less, Everything here... TRIPADVISOR.COM USER
Mar 9th, 2020
The hotel was clean and the staff was friendly. However, it is pretty rundown and the water pressure is terrible. The location is convenient to a lot of places but the parking lot is awful. It’s small and crowded and difficult to park a full size truck most of the time. Stayed for over three weeks while in town for work. Having multiple washers and dryers is handy but two of the dryers didn’t work very well and it costs a lot to get the clothes dry. Also, the front desk never had any quarters. Overall it needs some work but having a kitchen and full size fridge is nice for long stays. TRIPADVISOR.COM USER
Easy to get to
Mar 6th, 2020
Older property but so convenient. All the staff were super friendly. The hotel was packed so there was some waiting for checkin that was probably not the normal. They don’t have daily maid service but that’s ok with me. I can make a bed. Free airport shuttle and walking distance to strip malls with lots of shopping and eating choices. TRIPADVISOR.COM USER
Great for Port Everglades Cruises.
Mar 2nd, 2020
The hotel was clean. The rooms were also very clean. The staff was very helping in getting us to the port. The was about 6 blocks away. Dollar store and other shops across the street and Publix grocery store in walking distance. Also did pick up at Fort Lauderdale airport free. Great way to start our vacation. Becky TRIPADVISOR.COM USER
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