Extended Stay America-Fort Lauderdale-Conv Center-CruisePort

1450 Se 17th Street Cswy | Fort Lauderdale, FL 33316-1710  [SEE MAP]Fort Lauderdale, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Great Stay

Aug 9th, 2019

This is by far the best Extended Stay I've visited. Customer Service was superb, room was immaculate and hotel quiet and relaxing. My next trip to Florida this Extended Stay will be in top 10 places to stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good Place to Stay Before a Cruise

Jul 4th, 2019

This hotel was a good choice to stay for 1 night before our cruise the next day. The room is quite spacious, with a small kitchen (which we didn't need to use), the bed very comfortable, the bathroom very clean though could use with an update. If this hotel underwent some renovations, it would be rated much higher as it has the potential to be a top rated and awesome hotel which is in a great location. There are plenty of restaurants and shops across the road. The staff here were very friendly, we had an 'up & go' breakfast with coffee that was enough to just get us started before we took the shuttle to the cruise port and the young lady that drove us was very friendly, happy and helpful. Definitely would stay here again, if we ever come back to Ft. Lauderdale for another cruise. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Stay away

Jul 4th, 2019

Checked in went to my room and of Course it’s dirty bathroom had something on the wall that was white so I went to the store and bought bleach wipes and cleans than I went out and grabbed something to eat and came back and took a shower and brushed my teeth and the water in the sink won’t go down I got into bed and notice ants crawling on the night table with no food in my room so I went downstairs and switched my room and now my new room the water the next morning will not get hot just lukewarm and the shower drain is not going down so I went down stairs to see if I could check out and get my money back that I paid for the week the guy said I have to wait for the manager and she will be back in about a half hour and I will call your room so nothing happened no call and I went to visit my friends at the hard rock in Hollywood and stayed 2 nights so I would have to suffer for a couple more days when I get back and now when I walk in the room it smells like someone was there all day and night smoking weed so I went the the maid down the hall and asked her for spray because it stinks of weed and she said yes I know here you go this place has gone down hill corporate needs to do something and I forgot to say I’m in a non smoking room TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Will never stay here again

Jul 2nd, 2019

I will NEVER stay here again. 1. They said they have a shuttle to pick us up from the airport. Once we got to the airport and called the hotel, they stated it is out of service, but come to find out they did not have a driver. 2. Called the service desk for towels and to come check on plumbing no one ever came, had to go get our own towels. 3. It could have been cleaner, we had gum stuck to the light near the bed it was just nasty and not clean. 4. The breakfast is NONE oh they did have coffee and muffins and breakfast bars thats it. 5. No ice machines OMG! I was told to use the ice tray in the room, thats nasty....invest in some ice machines. I blame this all on management to make sure workers are doing their job and I blame on Extended Stay Brand. After this I will never stay at an extended stay again. I read other review before booking this hotel before our Cruise and i thought it cant be that bad I was very disappointed. I never write reviews, but they need to focus on cleaning up the hotel, have people that can help so that the front desk person does not have to leave to do other stuff. This review is the opinion of my whole family we were all disappointed and this stay has made us not want to stay at any extended stay America. I never write reviews but after this experience I have to let others know. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel I’ve ever stayed it

Jun 30th, 2019

I recently stayed at this hotel for a business meeting and had a great experience. The staff, the room and the hospitality was great. I do see myself returning back when I have another business meeting TRIPADVISOR.COM USER 

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