Extended Stay America-Orange County- Anaheim Convention Ctr

1742 S Clementine St | Anaheim, CA 92802-2902  [SEE MAP]Anaheim, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Do not stay! Dirty, sketchy

Jul 16th, 2019

We stayed here for 10 nights prepaid or definitely would have switched hotels after arriving. Couldn't afford to pay for another hotel after already prepaying for this one. Where to begin.. First room we got obvious milk spills or something all over carpet, sticky gross loose dirt, smelled bad. Went to pit clothes on racks in closet, willing to overlook carpet, even though my kids could not walk on it without shoes. The closer curtain had food splatter and who knows what else on it. Decided to take a peek at the beds after this. Peeled back the little mattress pad and was horrified. The zippered cloth mattress covers and both beds look like they had not been washed since being put in years ago. Pee and blood stains and don't know what. Sticky counters and just dirty. Pictures are only a small example. Didnt get pics of all our beds or the carpets etc.. Requested new room after seeing all that. New room had been updated with wood flooring and looked clean and nice upon first glance, but after settling in could tell no real effort in cleaning among other issues. Same thing with beds. Zippered mattress covers very gross, pillows not washed at all, air conditioning had musty smell coming out of it. Went to look for a shoe under the bed and it was disgusting had not been cleaned under dither bed or around side tables. Gross accumulation in corners and along walls everywhere. Someone staying just a couple of days may not notice they are sleeling on dirty beds and pillows etc.., but guarentee they most likely are. First 6 days out of the 10, very strong marijuana smell in our hall, through bathroom vent and in elevators, even though signs say no smoking in rooms. Didn't stop daily marijuana use and it was obvious. I didn't know what the awful smell was until another person staying there pointed out that is what the smell is. I had never been around marijuana before. All of us woke up with headaches from it. Our clothing smelled of it. We didnt smell it as much after I said something about it after 6 days. Very sketchy people living there as well, seen them going in and out. Also witnessed a couple arguments between them outside by pool at night, appearing to be high on something. Dont expect much of a grab and go breakfast. It consists of granola bar, small muffin and coffee. We didn't care much about that though.I am not a particular or picky person, but what we had to come back to there every evening was depressing and hindered our trip for sure. I hated that my kids were exposed to that and had to sleep in thilth, but we didn't have any other options and were there on a vacation I had saved over a year for. Upon arrival we had also noticed dirty stained decorative carpets that the furniture sits on in lobby. Didnt think a lot about until discovered all the other issues with rooms. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Would not recommend

Jul 6th, 2019

When you walk in the awful smell of smoke and dirty carpets is so strong if it wasn’t so late I would leave!! The blankets are stained i won’t use it!! I don’t want to bring the one I brought because of the smell in the room it’s very uncomfortable i would not recommend TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Pay for what you get!

Jun 28th, 2019

Average hotel and room were okay. Did not like the fact they gave me a handicap room. It made taking a shower difficult. Otherwise, it was okay. Front desk personnel were nice. No gym at the hotel. Location is great. It's a nice and quiet place tucked away from all the noise. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

2 night stay with wife

Jun 15th, 2019

the room was nice and clean the help was friendly and helpful has kitchen with stove fridge and sink micowave, good tv the bed was ok there is a breakfast was grab and go so not much muffins and coffee was what I had TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Wouldn't Stay Here Again

May 11th, 2019

We reserved a night here prior to our visit to Disneyland park. We didn't check in the hotel until late, after we had left the theme park. If it hadn't been so late we wouldn't have stayed here. Upon entering I immediately noticed how dirty the lobby floors were. The hallway and our room carpets were also very stained and dirty. The bathtub and kitchenette sink were having plumbing issues and weren't draining properly. The bed slept decent but I couldn't get past how dirty the place was. The parking lot was also littered and had a terrible smell. Would not recommend at all. TRIPADVISOR.COM USER 

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