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at the Extended Stay America - Chicago - Lisle
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Uncomfortable / Ew
Oct 8th, 2020
Not a good place to stay. The recent reviews are not even close to what I experienced at this hotel. The front staff was without her mask much of the time as were the other patrons she was chatting with in the small front desk area (4 ppl). A group, including this staff member were smoking about 15 feet from the entrance (the sign states 100 feet) and I could hear them discussing their views on the Covid situation, laughing. I have lost 3 people to this virus- it’s not a joke. The room and hallway smelled of smoke. I wiped some of the surfaces and the towel was brownish. There were large crumbs in a few of the drawers and something sticky on the microwave handle. Ew. I would not recommend this place. I have had great experiences at ESA’s- this one was disappointing. TRIPADVISOR.COM USER
Aug 31st, 2020
Service here at extended stay lisle was excellent. Will shore and Lana and Morgan and Bradley! All 4 possess amazing customer service skills. Any problems I had were fixed right away. I would defiantly stay here again TRIPADVISOR.COM USER
Cleaner than most
Aug 28th, 2020
I love my room. It has no carpet which is a plus. Staff is very accommodating. I wish they had an oven and workout room. The trash rooms are enclosed which makes for a cleaner hotel. It has a more modern design TRIPADVISOR.COM USER
Great accommodations and staff
Aug 26th, 2020
The staff was very friendly and the Manager was top notch. Really enjoyed our stay. The room was very clean and they observe social distancing and sanitizing. The location is convenient to the expressway. Would definitely stay again. TRIPADVISOR.COM USER
Aug 26th, 2020
Excellent hotel and great customer service. Very clean and up to date. No complaints. I noticed extra care and cautions for the virus protection. The kitchen, while some, is great for a visit. It's nice to have the option of preparing my own food or having delivery. TRIPADVISOR.COM USER
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