Extended Stay America - Oklahoma City - NW Expressway

2720 Nw Expressway | Oklahoma City, OK 73112-7048  [SEE MAP]Oklahoma City, OK  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Not restful

Nov 11th, 2019

Overall it wasn’t the worst hotel I’ve ever stayed in, but the bathroom was not thoroughly clean. Thankfully when I checked the bed there wasn’t any hair remaining from the last guest. The walls are also SUPER THIN. The man in the room next to me was yelling at some woman on his phone and I could hear every explicit word he used. So I woke up every hour or so through the night when a door closed or a guest was too loud. Not a good stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Staff!

Mar 6th, 2019

The customer service at this location was great! This location also had the infamous "call the front desk to get buzzed in the door" system. I get it, it's for 'security' purposes. The front desk agent was very nice and welcoming. My room was on the third floor, I could monitor my truck from a good angle. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

So So

Jan 7th, 2019

Room was relatively clean except last resident's snacks were still in the freezer. Furniture was in need of some touch-ups but bed was comfortable. Had shower/tub but no way to take a bath because there was no drain plug. No water glasses in the room. Front desk staff was very friendly. Parking lot was big and well lit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Housekeeping was terrible.

Oct 19th, 2018

Let's start with the floors that had something sticky running from the bathroom to the kitchen area. Stains and dirt on the bed. Dried toothpaste that is spattered on the bathroom mirror. Stains on the carpet. Nothing for an extended stay is set up in your room. You have to ask for plates, utensils, coffeepot... Coffee set up is not offered anywhere in the hotel! Only breakfast is a very small grab n go by the front door. No business center. This hotel doesn't even offer the bare minimums like an area where you can buy food to heat in your room. Do yourself a favor, do not stay here. Lori was the only asset to this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience!

Jul 7th, 2018

I’ve never stayed at ESA before, and I was not disappointed. Lori is amazing! Went above and beyond for me. She is so kind, compassionate, and understanding. The entire staff (that I observed) seemed to truly enjoy each other. It was like they were a small family. I loved seeing this. I was in OKC to take the most important test of my entire life. When making these reservations I explained the reason for my stay, and requested a quiet room to be able to study and rest in peace. Lori arranged the perfect room for me. It was without a doubt the quietest hotel stay I’ve ever had! I’m so appreciative! Thank you!!! TRIPADVISOR.COM USER 

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