Extended Stay America - Oklahoma City - NW Expressway

2720 Nw Expressway | Oklahoma City, OK 73112-7048  [SEE MAP]Oklahoma City, OK  [SEE ADDRESS]
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Courtesy of Extended Stay America - Oklahoma City - NW Expressway

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice Staff!

Mar 6th, 2019

The customer service at this location was great! This location also had the infamous "call the front desk to get buzzed in the door" system. I get it, it's for 'security' purposes. The front desk agent was very nice and welcoming. My room was on the third floor, I could monitor my truck from a good angle. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

So So

Jan 7th, 2019

Room was relatively clean except last resident's snacks were still in the freezer. Furniture was in need of some touch-ups but bed was comfortable. Had shower/tub but no way to take a bath because there was no drain plug. No water glasses in the room. Front desk staff was very friendly. Parking lot was big and well lit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Housekeeping was terrible.

Oct 19th, 2018

Let's start with the floors that had something sticky running from the bathroom to the kitchen area. Stains and dirt on the bed. Dried toothpaste that is spattered on the bathroom mirror. Stains on the carpet. Nothing for an extended stay is set up in your room. You have to ask for plates, utensils, coffeepot... Coffee set up is not offered anywhere in the hotel! Only breakfast is a very small grab n go by the front door. No business center. This hotel doesn't even offer the bare minimums like an area where you can buy food to heat in your room. Do yourself a favor, do not stay here. Lori was the only asset to this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience!

Jul 7th, 2018

I’ve never stayed at ESA before, and I was not disappointed. Lori is amazing! Went above and beyond for me. She is so kind, compassionate, and understanding. The entire staff (that I observed) seemed to truly enjoy each other. It was like they were a small family. I loved seeing this. I was in OKC to take the most important test of my entire life. When making these reservations I explained the reason for my stay, and requested a quiet room to be able to study and rest in peace. Lori arranged the perfect room for me. It was without a doubt the quietest hotel stay I’ve ever had! I’m so appreciative! Thank you!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Most of the rooms have pathetic Smoking smell

Jun 11th, 2018

Rooms are too smokey - Pathetic Smoke smell in the rooms although they claim that the facility is NON_SMOKING which is not at all true.. Cleanliness was fine that was not a problem. But for a non-smoking person, it is very hard to live in a room which smells like a hell with smoke. TRIPADVISOR.COM USER 

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