Extended Stay America Columbia - Stadium Boulevard

W Business Loop 70 | Columbia, MO 65202-1358  [SEE MAP]Columbia, MO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Took for ever to send me my foilo and only can speculate

Dec 2nd, 2019

My car broke down at 12am so I needed a place to stay for rest of the night until I could get my car repaired that morning so My mother who is skeptical about doing anything on line paid for a room for me 1 night third party so she had her credit card on file. I get to the hotel and the night lady told me I did not have a reservation until I provided the confirmation number. So, she proceeds to check me in I told her that it was paid for she said she couldn’t process it and I would have to pay for it. I needed my money to get my car repaired that is why my mom paid for it. She tells me I need to check out at 11am. At 11:05 they are knocking on my door to tell me I had to leave. My mom said to make sure they send a folio to prove that I checked out. So, I go to the desk to get my folio they gave me a credit card receipt. The said they would email the folio to me and reverse the charges to my mom’s credit card. So, by the end of the day I had not received the folio so I called no answer. I called the next day and they said that they forgot to send it and sent it. Looking at the folio sent they checked me out 5 minutes before sending the folio to my email address. Rushing me out the hotel, they probably sold my room to someone else that is why they did not give me the folio. This hotel is crooked. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Extended Stay America, Columbia Missouri

Dec 2nd, 2019

I've been an occurring customer for some time now,and my stay here has been well worth the money spent here.It has truly been a home away from home,and the professional services provided me from them.Have made me feel most comfortably welcome,thank you Extended Stay America TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Empty

Nov 3rd, 2019

GO ELSEWHERE. We stayed there on our way thru. It had been a long day and I needed a cup of tomato soup and a grilled cheese sandwich. Quite a suprise after buying the soup, cheese and bread to find the cabinets completely bare. No bowls, pans, plates, etc... There wasn't even a ice bucket. Online it said they had a breakfast. All they had was coffee and muffins. ALOT of highway noise and the heat/AC only had on/off. So we either froze or baked. GO ELSEWHERE. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Skip

Oct 29th, 2019

Hope the coffee is decent. Hard to sleep with the first greeting of some bug across the nightstand, the bathroom is better at a nice gas station, the door for the bathroom has possibly never been cleaned . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Very rude and lazyyyy

Sep 16th, 2019

My daughter works at the double tree by hilton as a housekeeper and the stay here was horrible for her, the housekeepers where rude, the front desk was even more horrible, felt everytime I walked in we were being judged and they kicked us out for a stranger banging on our door and someone else's and my daughter called the cops for it happening at 3 a.m. and also the drugs that come in and out of the place is ridiculous. And the maintenance guy tried to cut my daughters bike chain off and throw her bike away after she placed it in stairwell for few minutes to rearrange room in our room to place it and she caught him before he did and he said he was gonna find out who's it was first but had bolt cutters in his hands trying to prepare. And the rooms arent that great. Always see the housekeepers and front desk chatting away for 30 minutes or more multiple times a day and not working, yalls salt score should not be high. TRIPADVISOR.COM USER 

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