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at the Extended Stay America Fort Lauderdale - Plantation
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Ok I guess
May 31st, 2020
I was given a room that was already occupied. I walked in and saw a kids toy on the floor so I stopped, with the door partially open. Then I realized the bathroom door was open and someone was in the shower. I closed the door and went back to the front desk and ask the person there to come with me to the room I had just been given. The person then asked what was wrong and I said it was occupied. I was given an unoccupied room eventually but there were no glasses or dish ware available. It was ok to sleep in but that’s about it. TRIPADVISOR.COM USER
May 21st, 2020
No housekeeping during my entire stay. I would never stay there again. The desk staff was friendly but often lost my mail and packages for weeks at a time. When confronted with the delivery notices they would look through the cupboards and such usually finding the misplaced mail with in a few hours. TRIPADVISOR.COM USER
May 14th, 2020
This is an awesome place to stay very welcoming I was experiencing a hard time and the staff here at this extended stay America was awesome very open very welcoming and assuring that comfort was available I would definitely recommend this hotel to anyone this was an awesome stay I would give it a 10+ cleaning list is a 9 hospitality is a 10 staff is a 10 + which is awesome thank you guys TRIPADVISOR.COM USER
Enjoyed my stay!
May 8th, 2020
I really can say I enjoyed my stay each time I was with them! The employees are very nice! I would recommend anyone to extended stay of plantation! Thank you for your hospitality and your professionalism! TRIPADVISOR.COM USER
Great concept, poor execution
Dec 12th, 2019
I have stayed at Extended Stay America hotels before and this specific hotel was well below their standards. Let me start by saying the staff were all friendly and helpful. The pamphlet I was given upon checkin explained everything. Upon checkin, I was told the room I reserved (Double beds) was not available. Apparently my room had been given to another patron. Instead I was offered a Queen room, though handicap equipped. Since I had no choice (that was the only room available) I took it. When I entered the room, the first thing I noticed was a musty smell, the second was that my shoes were sticking to the (linoleum) floor. Unfortunately housekeeping had already left (it was 9pm). Fortunately, I travel with Clorox wipes so I was able to clean the floors. The carpets were also dirty and there was refuse in various places. I found bottle caps on the floor behind the recliner and under the bed. I got settled the best I could (no hangers in the closet). However, when I went to take a shower, the shower head and hose were mouldy. Out came more Chlorox wipes. After my shower, I went to get ice (no ice machine) and found there were no ice trays. The front desk immediately supplied them (though I still didn't have ice since it had to freeze). The breakfast was fine, exactly as advertised...oatmeal, coffee, tea, muffins and breakfast bars. The room was quiet and cool, the A/C worked fine (though every time I came in the room I noticed a musty smell). The area is fine...across the street from Broward mall on one side, the Fountains shopping in the other and plenty of restaurants and grocery stores near by. Would I use Extended Stay again? Maybe, depends on my plans. This location? Probably not. TRIPADVISOR.COM USER
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