Extended Stay America Memphis - Apple Tree

6085 Apple Tree Dr | Memphis, TN 38115-8600  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great Stay!

Jun 25th, 2020

The rooms are always clean and the staff is great! Bianca the manager was always on duty to provide leadership and great service. She made sure I had clean towels and follow safety procedure during the Corona virus crisis. The hotel is in a perfect location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

great customer service

Jun 24th, 2020

the stay was very nice the attendants were very respectable and informative. they treated everyone as all equals. i would come and stay again. the traffic was very descent there was not a lot of noise during our stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Guardian Barbara Harris (Nike)

Jun 10th, 2020

Mya Extended-Stay of America Apple Tree. Mya is always smiling her smile lights up the room. She’s nice always quick to help. I do have to say that my room at extended-stay is always clean surprisingly comfortable in with excellent Wi-Fi. I do miss the breakfast but due to COVID-19, I do understand. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

The property added a charge to my bill as a "unreserved" even though they had my name.

Apr 10th, 2020

ROOMS ARE AWFUL. The non-smoking room smelled of more smoke than a bar. Drawer faces had fallen off, the rug was stained, and there were holes in the wall. OVERBILLED, and iIMPOSSIBLE TO DEAL WITH MANAGEMENT. The property system was frequently down during my stay. They said I could leave a night early, but the system was frequently down. I was double billed. It took three weeks and four calls to get an invoice. The extra night was never removed, and I was charged for not making a reservation which was why I was charged an extra night. THE WHOLE EXPERIENCE WAS NOT GOOD. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

For people to know the truth💯✊🏽

Mar 31st, 2020

I would love to come stay again. When things gotten complicated ms.kanncia and her manner made a way for me and my family to stay they gave us an free night to stay I recommend a understanding THIS HOTEL A1 for real for real💯🤞🏽. Am definitely coming back forshow🥰💯🤍 TRIPADVISOR.COM USER 

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