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at the Fairfield Inn By Marriott Savannah I-95 South
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Below Marriott Standards
Jan 11th, 2021
Stayed at this Fairfield in late November. Arrived just after 9:30PM, trash cans outside were overflowing with garbage, not a welcoming sight. Several guest without masks in lobby area, not sure if masks were required indoors in GA at this time. Front desk was friendly but inexperienced, a simple question about parking was answered with "I'm new here, I don't really know.". The room on the first floor was dated. The shower and toilet area were not kept, I am being generously kind here. Although the Marriott website assured sanitary wipes are available in every room, none were in the room nor the front desk. My wife asked for another room but was declined. Needless to say, we did not shower and left very early the next morning. While heading to our car in the morning, several guest again without masks in the hallway. The side door at the end of the corridor leading to the parking lot had not been cleaned for awhile. A sticky residue was on the door handle. Thankfully, we had sanitary wipes in our car. As a Marriott Gold member and a very loyal customer, I hope that hotel is reevaluated by Corporate to keep up with Marriott expectations. Unfortunately, I would not recommend this hotel at this time. TRIPADVISOR.COM USER
Jan 11th, 2021
I have always stayed at Marriott/Fairfield Inn while traveling I95 North to South. This Fairfield Inn is the dirtiest, most poorly kept facility . The hand sanitizer stations war empty or not functioning throughout the hotel. The floors were dirty and the staff were indifferent at best. I would never recommend this Fairfield Inn by Marriott to anyone. This is facility would do well with some corporate supervision. TRIPADVISOR.COM USER
Front desk person RUDE
Dec 27th, 2020
While trying to check in to my room with a confirmation number I was told there are no rooms and it was my fault since I did not check in on the app. Also the TV across the room was so loud I could not hear the person behind the desk. During all my travel both business and personal o stay at Marriott, how unfortunate a bad apple is giving this brand such a bad name. DO NOT STAY AT THIS MARRIOTT HOTEL. TRIPADVISOR.COM USER
Sep 20th, 2020
I had a very great experience with front desk associate Shelby. Very professional and knowledgeable. No issues and as a Gold customer I felt very welcomed. Thanks so much Shelby for the great hospitality. TRIPADVISOR.COM USER
Jul 20th, 2020
This Hotel advertises its commitment to a safe stay. However only one employee of the hotel and none of the guests were wearing masks when we were there. When we complained to one of the managers, he told us that masks are NOT mandatory. Of course Hilton, and even the hotel’s website, stress the safety of the hotel because of its mask wearing policy. Travelers beware. Otherwise the room was very comfortable. TRIPADVISOR.COM USER
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