Fairfield Inn & Suites Baton Rouge South by Marriott

7959 Essen Park | Baton Rouge, LA 70809-7438  [SEE MAP]Baton Rouge, LA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Nice location...clean....and available for the whole family. We had clean towels. Easy access to the interstate.

Jan 17th, 2021

Nice location...clean....and available for the whole family. We had clean towels. Easy access to the interstate. The staff was pleasant and practiced safety by wearing their mask. Everything was good. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dirty Room

Nov 29th, 2020

Pros - Hotel location is great. Cons - Hotel and the room unpleasantly smell very musty. Even found a prophylactic wrapper in our room when we checked in. No internet the whole stay. Breakfast is just a bagged water and small sized muffin. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

EXTREMELY RUDE AND THIN WALLS

Aug 28th, 2020

My husband has to stay in hotels a lot for work. He is a Diamond Rewards member for BW. We are currently displaced for Hurricane Laura and using rewards points because we can't go back home yet as our area is devastated. We booked a night, and decided to book two more when we arrived. I finally was able to get a good night's sleep when I heard a loud knock on our door. It was an employee of the hotel very rudely asking us why we haven't left the hotel. I informed him that we were booked for a few more days. He left, and less than ten minutes later the desk clerk came to our room and was very rude to us. He told us that he wasn't showing that we were booked. He asked me to come downstairs to sort it out. I went downstairs, where he said, "oh, i found your reservation." I'm upset because we are already dealing with our community being devastated and we received no hospitality at all from this hotel. Instead, they were snarky, tried to kick us out, and were rude from the beginning. In addition, the walls are thin and I can hear every conversation from the neighboring room. IF you like to be treated decently, then don't stay here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great location to interstate

Aug 14th, 2020

The hotel was convenient to hospitals and interstate . Stayed because of Dr appt in Baton Rouge. I live about an hour away , using the hotel close to my Dr ensures I will be on time . Employees were nice. Outside could have used a little cleaning. But overall good stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent Staff

Jun 19th, 2020

The hotel is nice and the staff is exceptional! Everything was perfect! The pool was actually really clean! The hot tub however was out of order! The breakfast was awesome as well! Great trip! Thanks Best Western! TRIPADVISOR.COM USER 

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