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at the Fairfield Inn & Suites Portland North Harbour
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If you want an average place to stay that’s not in the city, this is an okay choice
Mar 8th, 2020
Spent 1 night here (March 7, 2020). Nothing eventful about my stay. Beds were comfortable, shower was nice and warm with great water pressure. You *do* hear the flight activity from PDX at night but they seemed to have stopped past 11 or so. Only complaint is that they knew I had 4 people staying in my room but didn’t provide enough toiletries or towels upon my arrival. They also still run on single-use bottles (I prefer what “Four Points” hotels do with their dispensers). I would also loved to have been provided mouthwash, but I’m being picky now :). I’m a Marriott Bonvoy silver elite member. TRIPADVISOR.COM USER
Feb 17th, 2020
We travel quite often for business and this location will be deleted. To start with you pull into the parking lot and there is a homeless camp adjoining it. Literally 2 parking spots from our car. Our room had a view of it also. When asked how safe to walk around the gal said just stay in the parking lots and don't walk around at night and its fine??! We saw arguments on the sidewalk in front of the hotel. Not a good location. Rooms were very cramped and 2 people could not walk by each other without one person sitting on the bed. Poorly designed. We have stayed at other Fairfields and were totally pleased. Breakfast buffet...well I will add photos...says it all. There was a BB tournament in town. Pretty sad to drive by all the trash and broke down motorhomes leaving the area with the kids.Definetely didn't feel comfortable letting any of the kids walk around. I understand the location is what it is but this hotel was very poor in quality, says its newly renovated...ummm not! Our refrigerator was so frosted over you couldn't put food in freezer or on top shelf and it was an old very mini fridge. The maintenance guy Gretsky( very nice and accomadating!!)came in to switch it out but was going to try and just chip some of the ice away until he realized that was impossible. Probably something that should be looked at by housekeeping. He brought us a different fridge and was very apologetic. Gretsky..thank you! Do not stay here if looking for a kid friendly area.Only a couple food places close enough to walk to but we were approached by aggressive panhandlers on the way. Having to return back to that location 2 days after checking out (already booked thru work) I was really hating the thought. Thankfully when my husbands corporate business card wouldn't swipe because the stripe was getting worn, instead of punching in his number manually the front desk gal Maria said we could use a different card, Not for company travel! We had to go to another location to stay!!Thankfully!! They manually could and did do it. Marie was not trying to accomadate a Rewards member and the corporation he is employed by is a very large well known one. That was fine I was happy to go to the Residence Inn. Clean friendly and accomadating. TRIPADVISOR.COM USER
Very Poor Customer Service
Jan 22nd, 2020
I had asked online for an early check-in. 1:30 instead of 3pm. I called later that day and they mentioned my room might not be available till 1:45pm. I arrived a the hotel at 1:30pm and had to wait almost two hours for my room! I was very frustrated to discover that this wait could have been avoided if the gentleman at the front desk had been at all interested in me or my reservation. He was NOT! Instead he largely ignored me and snuck out the door when his shift was over. His replacement immediately got me set up in a room. TRIPADVISOR.COM USER
Nice hotel in a busy area
Jan 5th, 2020
The Fairfield is bunched next to two other Marriott branded hotels in a small alcove off of Marine Drive and sits next to I-5 right before it crosses to Jantzen Beach. The hotel is what you would expect from a Fairfield, clean and comfortable accommodations. The hotel is a convenient drive into North Portland or, as I needed, into Jantzen Beach. The area is quite congested with traffic, but I was able to find decent areas to run around the hotel and was able to easily access the freeway and roads into North Portland. The only detractor is a large homeless presence nearby on the paved trail that leads to nearby Delta Park. Overall a good experience. TRIPADVISOR.COM USER
Amazing Stay !!
Oct 30th, 2019
This Property I will Definitely return to ! My Husband and I came to Portland to visit our 2 Grandsons. From the moment we checked in til time of departure.... Everyone was Amazing !! They were Awesome with restaurant recommendations, to Beaches and Waterfalls to visit. The Niemans want to Thank, Maria, Pauline (?) Sabastian and the Nice Girl who checked us in (So Sorry I cant remember her name) You All Rock !! The Breakfast was Yummy, The Hotel was clean, Free Parking ! Keep up The Awesome Job !! TRIPADVISOR.COM USER
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