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at the Fairfield Inn & Suites Rochester West/Greece
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Aug 23rd, 2020
Stayed at this hotel multiple times within the past year Staff is always friendly and willing to accommodate your needs Excellent customer service Rooms are always clean and beds are comfortable Highly recommend this hotel TRIPADVISOR.COM USER
Valentine’s Day getaway
Mar 7th, 2020
Staff at the hotel were friendly. Rooms were very comfortable. Breakfast was tasty and hotel was in a great area with lots of restaurants and malls Only disappointment was that we booked this hotel with the intention to use the hot tub and pool but couldn’t because water was cloudy and brown the whole night. TRIPADVISOR.COM USER
Feb 5th, 2020
The staff was extremely friendly and helpful! Check-in was so quick and painless it was amazing. Always had a smile on. The facility was very clean, the lobby is modern and appears updated. Our room was nice and big & clean, modern enough, the shower pressure wasn't the greatest (typically to be expected in hotels) and it took us a minute to figure out the water temperature. Bed and pillows were great - felt well-rested. Breakfast was included and had a lot of good options. Pool and hot tub were a bonus, we did use them, the only issue was the hot tub had way too much chlorine - it would burn our eyes in a matter of minutes of being in it. Location was perfect for us, the strip has endless shopping/grocery/restaurant options all within 5 minutes drive. We stayed over the Superbowl weekend, and there were no issues with noise or overcrowding. Overall very pleased with our stay - would stay there again and recommend! TRIPADVISOR.COM USER
Jan 19th, 2020
We were in town for a week because of a funeral and the staff was amazing! We were very comfortable and had everything we needed. MJ was so helpful and an absolute delight to deal with! We will definitely be choosing to stay here again the next time we are in town. TRIPADVISOR.COM USER
A Cut Above
Jan 13th, 2020
My wife & I stayed for 2 nights. We arrived tired; left refreshed! Exceptional customer service—thanks Leah & Erin. Super relaxing hot tub and pool. Nicely remodeled. Lots of restaurants nearby. We’ll be back. TRIPADVISOR.COM USER
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