Fairfield Inn & Suites Tallahassee Central

2997 Apalachee Pkwy | Tallahassee, FL 32301-3679  [SEE MAP]Tallahassee, FL  [SEE ADDRESS]
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Courtesy of Fairfield Inn & Suites Tallahassee Central

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Guest Reviews

TripAdvisor Traveler Rating 4

Lack of Bath Towels DAILY - THE ANNOYING DAILY ISSUE

Jul 16th, 2019

For some reason, since our arrival the morning of Thursday, June 20, 2019, we were only provided 2 sets of bath towels for a party of 4. Each day I had to request additional towels. Each time I placed the request, I was questioned by housekeeping 1.) why I needed more towels (because you only provided 2 sets) and 2.) how many sets do I currently have (2 SETS!). Serious! There should NOT be a shortage of towels at Marriott Fairfield Inn & Suites Tallahassee Central at $200 a night. If I am paying $200 a night, there should be NO questioning of the guest about any request. On Saturday, June 22, 2019, I called down to the front desk to request additional towels at 5:00pm. The front desk receptionist informed me she was alone and that she would bring them up in 20 minutes. I let her know we (the family) were heading out and to please leave them in the room. She agreed. We return, hot, muggy and tired at 10:00pm with a 3 and 6 year old. Look into the bathroom to bath the boys and there were STILL ONLY TWO SETS OF TOWELS. PISSED!! She had 5 hours to bring an additional 2 sets of towels. I called the front desk and informed the receptionist on what happened. Ms. Tasha J. genuinely and repetitively apologized. Ms. Tasha provided excellent customer service and did not provide excuses for why it had not been done. Ms. Tasha immediately resolved the matter. Marriott, Ms. Tasha is a great example of excellent customer service. Fairfield Inn & Suites Tallahassee Central, please provide equivalent sets of bath towels for the number of guest in each suite. Other than this ANNOYING DAILY ISSUE, the hotel was clean and nice. Our suite was clean, nice and spacious. WA State TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice

Jul 8th, 2019

It was clean, nice and specious. Though we spend one night only but it's worth a longer stay. Definitely will try again. Wi fi works fine. Microwave was working but to plug it was quite a task because the unit was close to wall and the plug was stuck between the unit and the wall. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Orientation FSU

Jul 2nd, 2019

Quiet and close to the University. Good breakfast. Make your own waffles. Very clean and a lot of choices of breakfast foods. We have stayed here for University tours. Next stay planned for move in day! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Professional and helpful front desk staff

Jul 2nd, 2019

The front desk staff were really nice and professional. Upon arrival, we were told cable TV would not be available the next day as it was being upgraded. This was disappointing but the staff was really nice and volunteered to help us move to another Marriot hotel nearby if we wanted to without a cancellation fee. Housekeeping on the other hand did not do as good a job as expected cleaning our room and the mattress of the pullout bed was badly stained. Free breakfast was good and the kitchen staff were really nice and helpful, and kept the area very clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fairfield Tally

Jun 6th, 2019

The hotel was what you expect, quiet, clean and efficient. Check-in went without a problem (Andronic), even though my reservation was for the day before (my fault), and check out was equally efficient (Jon). TRIPADVISOR.COM USER 

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