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at the Fairfield Inn & Suites by Marriott Bend Downtown
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Great stay. Will stay again
Nov 9th, 2020
we were passing through town, stopped for the night, comfy beds, the room we got was kinda small. They were doing some renovation so it was weird. Friendly staff. I always stay at marriotts, you know what to expect. TRIPADVISOR.COM USER
Quiet and Comfortable
Nov 4th, 2020
This is off the beaten path but that helped us get a comfortable and quiet night. This property is very new and clean. We had a welcoming front desk staff. This hotel also conveniently has a stairway next to the elevator in the middle of the property. Provided a to go breakfast. TRIPADVISOR.COM USER
Nice hotel with noisy pets
Aug 25th, 2020
Hotel was nice and comfy with large room. Comfy bed and helpful staff. Ruined by being placed on first floor between pet rooms so was awaken thru. The night by barking dogs. Suggest you ask where the pets are staying compared to your room. TRIPADVISOR.COM USER
Aug 18th, 2020
This was the first trip my wife and I have taken since the outbreak of COVID-19. We were passing through on our way to see our new grandson. My wife decided on this hotel as it was one of the very few in town that still served breakfast. Marriott now requires all guests to wear face coverings so we felt more safe choosing this brand versus others. We arrived late on Saturday evening. The front desk does have a barrier placed between the employees and guests and had signs posted to maintain distance. The young man was not friendly. Our check-in seemed rushed, with very little communication as if we were a burden to him. I do not recall his name but my wife said it started with a “B”. This was not a great start to our stay. We grabbed our keys and brought our luggage to our room which was located on the first floor. The room was clean and well furnished. The king sized mattress we slept on was quite comfortable. The hotel parking lot was full, so we were surprised at how quiet our room was. In the morning we woke up, took a shower and packed up our things. Before checking out we stopped in for their breakfast. You have to place an order for hot items and wait for the server to bring it out to you. We shared some eggs, meat and fruit. The food was good, and the wait was not too long. The server was friendly and efficient, given there was multiple guests waiting for food. Finally time to check-out. We packed up the car and went to the front desk to get a receipt. We were greeted right away by the young woman at the desk. She asked how our stay was and where we would be heading to next. My wife explained to her that we were visiting our grandson for the first time, which the young woman was excited for us. She offered us some to-go coffee for our trip, and off we went. Her service was a pleasant surprise considering what we encountered the night prior. In the end, this hotel served its purpose for us. I am giving this hotel a 3 out of 5 stars due to the customer service provided upon check-in. It is our hope that management can address this issue so that your future guests do not receive the same treatment. TRIPADVISOR.COM USER
Freshly renovated, great value!
Aug 16th, 2020
Rooms were freshly renovated and very clean. The hotel did a great job following all COVID-19 protocols. The hotel was reasonably priced, too! We loved that it was dog friendly but didn’t smell like dogs. Location is very convenient to the highway. Rooms were very quiet! TRIPADVISOR.COM USER
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