Fairfield Inn Suites by Marriott Cherokee

568 Paint Town Road | Cherokee, NC 28719-8304  [SEE MAP]Cherokee, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great Location for a Casino Getaway

Feb 23rd, 2020

I chose this hotel for my trip because it is a Marriott property and I trust their brand. The positive features: Location! Directly across the road from the casino. Situated at a crosswalk it was an easy walk to and from the casino. It was well lit at night and I felt safe on the very short walk back to the hotel. The breakfast! The breakfast included everything you could possibly want from hot and delicious make-your-own waffles to sausage, eggs, oatmeal, cereal, yogurt, fresh fruit and much more. The staff was attentive and ensured the area was clean and fully stocked. The staff! The hotel staff was amazing. Very courteous and accommodating. Allowed us to check in two hours earlier than the normal check in time. Cleanliness! The room was clean. The property was clean. The lobby is really nice and the refreshments (spa water and coffee area) were a nice touch. The only negatives / criticism: The bed was not comfy (in my opinion). It was very firm with no pillow top. The heat/air unit was noisy - rattled loudly each time it kicked on. (All throughout the night) Startled me awake. The exhaust fan in the bathroom was loud and rattled when on. Showing it’s age a bit. No bathroom privacy. The whirl tub room has the whirl tub situated in between the bed and the bathroom and only offers a shower type pull curtain for privacy to the potty. I know this is supposed to be a romantic feature but I don’t like it. It seemed tacky to me. I don’t want to be heard or seen when I go potty. I would definitely stay here again but not in a whirl tub room. The staff and breakfast definitely made up for the problems experienced in a somewhat dated room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Harrah's Cherokee Casino

Feb 23rd, 2020

Our stay at the Cherokee Fairfield was perfect. I've never been disappointed with any of my Marriott stays. They always make us feel welcome and comfortable. Jo greeted us with a smile at the front desk when we checked in and the following day. She was wonderful and happy to help in any way. Also Betty who cleaned our room was also super friendly and brought us extra towels and pillows and she was quick to help in any way with a smile. We stayed in room 212 and had a beautiful view. Also breakfast was delicious. Great waffles and cheese omelets..I would choose to stay here everytime I visit Harrah's casino since it is located right across the street from the casino entrance. Enjoyed our visit! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not a good Marriott hotel

Feb 11th, 2020

We went for a last minute trip to Cherokee. I tried to book on my Marriott app but it showed no availability so I called & was told they had rooms. Perfect, booked a king suite for 2 nights. Arrived about 7pm, they had us in a room with 2 doubles & no suite. The lady at the desk worked & was finally able to get us in a king but could not give us the suite in which we booked. Got to room, very small, window seals were filthy, mold on shower curtain, dirt in the corners of the walls, pillows were super small. I told the front desk, but was told they could not do anything they were full, even though I was able to book a room & the parking lot was empty. We always stay at Marriott hotels & have never had this bad of an experience. I received an email after checking out & they charged me the price I was quoted for the suite in which we did not receive. I will not be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great breakfast!

Jan 14th, 2020

All employees were friendly and helpful. Room was fine and comfy. Breakfast was amazing! Waffles, yogurt Canadian bacon omelets, scrambled eggs, cereal, coffee, fruit, hard boiled eggs, toast and more. Wow! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

Jan 1st, 2020

Room was very clean, bed was very comfortable, hotel staff very friendly and the breakfast was excellent (remember continental breakfast does not mean gourmet/fancy). Hotel is right across the street from the casino and had a side secure entrance which was very nice. Definitely go back. TRIPADVISOR.COM USER 

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