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at the Fairfield Inn & Suites by Marriott Fresno Clovis
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Aug 19th, 2020
We booked t a room here last minute due to a prior booking going wrong at another hotel. The staff was amazing and accommodating. The room was clean and roomy! We had to use the Laundry Facilities and they were immaculate. We will be staying here again! TRIPADVISOR.COM USER
This Fairfield not so great
Jul 21st, 2020
We checked in and were immediately disappointed once we arrived in our room. We had just spent 3 days driving long hours each day and wanted to just relax. We tried to call down to front desk and ask a question about the bedroom/bathroom as the pictures on Marriott site and even some TripAdvisor pictures from other travelers. However, the phone had no dial tone even though it was hooked up. Huh? We wanted to ask a question about the bathroom and if we could get a remodeled room. FYI—The actual bathroom in ALL the rooms does look like the cream and white striped walls with black and white checkered floors. We had assumed those were old photos so that’s our bad. The more modern bathroom you see in pictures is just for the handicap accessible room we later found out. There is no fan in bathroom but on the plus side, the shower pressure is tremendous (but our stopper wasn’t functioning correctly for drainage so we had to remove it completely. And since it was already broken, we just had to lift it out for the water to drain). Breakfast was a grab bag including a juice box, apple, oat and honey bar and a yogurt. No coffee by the front desk but there is a coffee maker in the room. It’s what most hotels are doing now due to Covid. The pool looks tired and in need of some TLC. There were only 2 lounge chairs and some regular chairs but we didn’t see anyone using it. Only 8 people are allowed at one time right now. I must give a shout out to Michelle at the front desk. She tried to remedy our situations but she can’t remodel a bathroom on her own. She was kind, caring and attentive and we appreciate her listening to our concerns. She provided great customer service skills. I did let the front desk know at check-out about the 2 repairs (phone and tub drain) so that maintenance can fix that after we leave for the next guest. We didn’t desire to have an interruption while staying in our Hotel room. TRIPADVISOR.COM USER
Last Stay at This Property
Jul 10th, 2020
We recently stayed at this hotel and were shocked at the lack of precautions due to the Covid pandemic. When we returned to the hotel for the evening the front desk clerk was not wearing a mask as required. At one point during our stay there were people congregating in the breakfast room (not during breakfast hours, and within sight of the front desk clerk) who were not wearing masks and were standing very close to one another. When we went to check out there was a man exiting his room coughing loudly and not covering his mouth, also not wearing a mask. In short, this was our first hotel stay since the onset of the pandemic and we will never stay at this hotel again due to the carelessness we witnessed. TRIPADVISOR.COM USER
Decent hotel. Good service from staff
Mar 1st, 2020
Pretty standard Fairfield Inn & Suites in Marriot chain. What sets this one above average for the Fairfield brand is the people. We were here for a group overnight event. We needed to leave by 7am on Sunday which is usually when breakfast *starts*. Joy had the hot food out and coffee ready by 6:40 so we were happily fed and caffeinated when we hit the road. Thanks a bunch for making the extra effort. TRIPADVISOR.COM USER
Dec 23rd, 2019
We have stayed in 5 different hotels in the past 6 days and this was by far the best breakfast. Joy was friendly did a wonderful job keeping all items stocked and the area clean and inviting. Great variety. TRIPADVISOR.COM USER
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