Fairfield Inn & Suites by Marriott Phoenix Mesa

1405 S Westwood | Mesa, AZ 85210-4915  [SEE MAP]Mesa, AZ  [SEE ADDRESS]
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Courtesy of Fairfield Inn & Suites by Marriott Phoenix Mesa

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at the Fairfield Inn & Suites by Marriott Phoenix Mesa

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Guest Reviews

TripAdvisor Traveler Rating 4

Kind of a gem, if you can get the right price

Feb 12th, 2020

Rates for hotels in Phoenix go up and down like yo-yos, depending upon the time of year and weather. You should consider this place if you can get a good rate as it is trying hard to be a little bit better than the competition, for the money. Breakfast reminds of Hampton and if they can keep the place up its a little better than other low cost choices it will continue to be a good alternative. Handy location right off the 60 too. Dinner at Tom's Barbeque is good choice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

STAY AWAY!!!!!! HORRIBLE.

Feb 8th, 2020

I am a professional woman traveling alone from Florida to Arizona. After a very long late night flight, I arrived around midnight. As I walked from my car through the parking lot there were men in the balcony cat-calling to me from the third floor. When I get inside the lobby, it looks worn. There is a young man at the reception desk SLEEPING with his head down on the desktop. He was sleeping so deeply, that I literally had to shout at him several times. He awakened with bloodshot eyes and was drooling. Then he gets up and tells me that there are no rooms available despite a reservation. He then says that he does have rooms but that some of them don’t have televisions because their cable boxes don’t work. I left. What a dump. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DONT STAY HERE.

Dec 30th, 2019

If I could give this hotel zero stars i would. To start, none of the keys open any of the doors. It's a puzzle of which door is going to open for you. We got locked out of our room (332) all day. None of the keys were working, we had litterally 6 keys made and none of them worked. The master key from the maids didnt work either. We FINALLY get switched to a new room 12 hours later. Then the next day we were accused of smoking in the room when we weren't smoking. Charged a $450 fee. Beware, it's a non smoking hotel but everyone is allowed to smoke in the stairwell which makes the whole hotel wreak like cigarettes. If someone is smoking in the stairwell and walks into their room making it smell like cigarettes do they get charged the fee? The fire alarm was being worked on at 9pm and ended up going off, causing the whole entire hotel to stand outside in the cold for 15 minutes until the fire department showed up. I approached the women working (I didnt get her name, she was older) and asked her to refund me the fee for all the trouble and she started yelling at us and scaring my 3 year old daughter to the point of her crying. Totally inappropriate and not good customer service. I did not once raise my voice at her. I do not recommend this hotel. The employees are rude and the whole place smells like an ash tray. The owner also wont deal with any issues until mid morning even if you have to leave very early in the morning. They wouldnt give a number you can call or anything. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Grate hotel in a good area

Nov 5th, 2019

This hotel is a great fit for anyone try to find a nice place on a good side of town. We have been coming here every time we’re in Mesa. The only thing is the $5 resort fee being it’s not a resort. But you’ll get used to just adding it to the total because it is nice and comfortable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Quiet and rooms are spacious.

Oct 29th, 2019

Hotel accommodates on pricing for long term stay. It’s convenient, near the freeway. I honestly do not have one thing negative to say, breakfast, hotel services are great. I’m actually surprised. Hotel is hidden, I would highly recommend! TRIPADVISOR.COM USER 

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