Fairfield Inn & Suites by Marriott Williamsburg

1402 Richmond Rd | Williamsburg, VA 23185-2803  [SEE MAP]Williamsburg, VA  [SEE ADDRESS]
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Courtesy of Fairfield Inn & Suites by Marriott Williamsburg

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice stay....

Dec 2nd, 2019

Nicely greeted when we arrived and got the requested extra towels and wash clothes when we got to the room. Hotel is located close to shops and restaurants. 1bedroom suite is very spacious with pullout sofa also comes with a mini refrigerator and microwave. Only thing I didn't like was housekeeping knocking on doors at 9:15am when checkout is 11am. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Be Aware - You May Not Get What You Pay For

Nov 6th, 2019

Prepaid for the room on Expedia. Arrived late and they stuck us in a Handicap room.with a King instead of a King Studio. The staff said sorry, it was take it or get a room with two "full" size beds. Beds were terrible - way too soft. Bad hotel layout too - instead of the lobby being centrally located, most of the rooms are "down" the hill. We booked for 2 nights and with Expedia's help we were able to get a refund for the second night. Stayed at a Holiday Inn Express nearby at a lesser price, with a bigger and much nicer room, with nicer staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

5-Star Staff!

Oct 11th, 2019

We had to travel to Williamsburg suddenly for a family emergency and chose the first hotel that showed availability on our Marriott Bonvoy app. We were greeted warmly and checked in quickly, with our Marriott status noted (something often overlooked in so called 5-star properties). Each time we saw a staff member, in the hallway, lobby, or breakfast room, we were greeted in a friendly manner and asked if we needed anything. The complimentary breakfast was plentiful and delicious, with several staff replenishing and cleaning constantly. We and our relatives staying there mentioned the attentiveness of the staff several times during the weekend. We have stayed at several other hotels (including Kingsmill, Marriott Ford’s Colony, and the Williamsburg Inn) in Williamsburg when visiting in the past, but we’ll be making the Fairfield our headquarters from here on out. This is how to run a hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Friendly Staff and Good Location

Oct 3rd, 2019

We stayed here with short notice and the hotel was great. Rooms are typical thorough Marriott and staff is friendly and helpful. The free breakfast buffet is solid and the breakfast area is spacious. On check in, the front desk alerted us to a group of teams arriving later that night (which was helpful to know ahead of time) which turned out to be a non event as the arriving kids needed a good night's sleep before games the next day. All in all for the price and location, this a great choice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very Disappointed

Sep 30th, 2019

Me and my wife when for a 3-night stay to tour Colonial Williamsburg. The staff was very friendly and helpful. The room on the other hand we had a king bed the mattress felt like it was 100 years old needs to be replaced and when I turned the air on oh boy did it stink mold and mildew, bathroom and tub had to clean before I could use it. The breakfast was good as always but the sitting area need to be cleaned just bad housekeeping. We like staying at the Marriott’s guess have to rethink were we going stay next . TRIPADVISOR.COM USER 

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