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at the Fairfield Inn by Marriott Arrowood
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Jan 7th, 2021
If you stay here on a Saturday night, expect cruising/parking lot car show/ and a lot of engine reving. Our stay was HORRIBLE. I’ve literally never experienced anything like it. We are Marriott Gold members, so we’re stayed at quite a few Marriott properties. This was the worst. The front desk staff was very unprofessional. One of the staff members had her young child with her during her shift. I was told to WATCH THE FRONT DESK while the “manager” went outside to yell at the owners of the loud cars that were circling the building. It was like we were in the twilight zone. Seriously, avoid this location at all costs. TRIPADVISOR.COM USER
Comfortable stay, friendly service
Oct 6th, 2020
Similar to South Carolina, safety rules in North Carolina also prohibits hotels from serving hot breakfast. However this hotel provides better quality cold breakfast items than my previous Holiday Inn. As we walked in, the friendly lady staff greeted us and explained about the breakfast option. Hot coffee is still provided in the morning. There is good Southern diner just one block from the hotel. Dinner was good, all staff were very friendly. Room is comfortable and well-maintained. Everything went well. TRIPADVISOR.COM USER
Jul 18th, 2020
Again, I had hoped to have found a hotel chain that I could count on; nope. At check in, there was no luggage rack in the room, went to the front desk to ask for one and got an argument. “They’re not required, we don’t have any.” I asked where I should put my luggage.....also mentioned that all Fairfield Inns have them. After a hassle, I was provided one, none too clean but better than nothing. If there had been a place to put my bag other than on the bed, this wouldn’t have been an issue. While the room was clean and the bed comfortable, that’s about it. The wall A/C unit was dreadful, freezing when I checked in so I turned it up till bedtime. At bedtime, the temperature wouldn’t drop below 74....ugh...too hot! The bathroom was dreadful. Very small, wall hung sink that tipped so far forward that I couldn’t even put a toothbrush on the edge of it without it falling in the floor. No counter space at all, just the teeny tiny sink. The toilet also tipped forward so the seat and cover slammed down unless I held it up. The shower (a roll in type) leaked water all over the bathroom, it took the bath mat and two towels to mop it up. No Kleenex! The toiletries had been reused from the previous guest, a very nasty practice. As far as the grab and go breakfast goes, a granola bar and teeny tiny muffin just don’t make the cut. I had fresh fruit with me and found a breakfast spot a few exits up the interstate. I won’t return to this Fairfield Inn again, no better than a Motel 6 and a heck of a lot more expensive for certain! TRIPADVISOR.COM USER
Mar 6th, 2020
Great Hotel - New Property in the center of all of the action in Arrowood. The staff was exceptionally professional and friendly and helped out with dinner reservations and our needs for our business meeting the next day TRIPADVISOR.COM USER
Feb 21st, 2020
We stayed here for 2 nights while waiting for our technician to take care of somethings in our home. The front desk was so nice with excellent customer service. She made us feel welcomed. We had a suite 312 it was nice my only issue is the tv in the bedroom didn’t get good signal and played dark. TRIPADVISOR.COM USER
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