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at the Fairfield Inn by Marriott Greenville-Spartanburg Airport
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Sep 25th, 2019
Hotel Room was clean and amenities were good. My primary concern was upon checkout when I received an incorrect receipt. (A receipt that belonged to another customer). This was given to me without the hotel staff checking the name before handling it to me. The staff was also unable to give me a correct receipt due to some managerial issues. ( The staff working at the time were unable to access the system to generate the correct receipt). Since I had used a Credit Card, I was concerned with whether my information had been compromised. The hotel was unable to let me know at this point where the receipt was and why the room I had stayed in had another customers' information (i.e. Name, credit card) on the receipt that was given to me. The staff took care of it and an receipt was emailed later that day. TRIPADVISOR.COM USER
Great Hotel--My New Favorite for Value and Quality
Aug 4th, 2019
I often book hotels using one of the "buy first--see what you got" websites and for the most part been I have satisfied with the value. Now, though, if I see a Fairfield Inn in the area in which I plan to be, I will just book it and forget about the lottery. The Fairfield Inn can't be beat for service and value. This particular hotel, according to its website, has been renovated. Now that can mean anything from a slapped on paint job to pretty major work. In this case, I thought until I read the website description later that the hotel was new. New carpet, new bathrooms, new furniture, new everything, Which also means that it was immaculate. A really happy surprise was the breakfast, and not because it was the usual hot breakfast which the Fairfield serves and which in the past I have found to be excellent, but because it was available at 4:30 AM when I went down to catch the (free) airport shuttle which the desk clerk had booked for me the night before. I've never seen any sort of hotel breakfast at 4:30--maybe a cup of coffee if you're lucky--and this wasn't a bacon and eggs spectacular, but juice, muffins, doughnuts, coffee, and two or three cereals were available, along with a smiling breakfast lady. And that to me is sort of amazing at that time of day, Finally, I saw a couple of reviews complaining about paying for wi-fi. I complain about that, too, when it happens, so when I saw on my bill that I had been charged for data use whereas that had never happened in the past. I called the hotel and was told Fairfield offers two types of data service (and I would have known this without calling had I been paying attention to what I was doing)--one "high speed" for heavy data use like downloading a lot of files and one "regular" which is good enough for emails and web surfing.The high speed costs $4.95 and the regular is free. Apparently, I had been asleep at the switch and selected the high speed, which I didn't need, and that explained the fee. The clerk deleted the charge from my bill without any hassle or argument and while $5 won't make the Fairfield Inn or break me, I really appreciated the hotel's accommodating my negligence. I had a room with a king size bed and pull out couch, which was a lot more than I needed but would be an even better deal for someone travelling with a wife and kid or two. All in all, a great stay with nice people at a reasonable price. TRIPADVISOR.COM USER
Jun 10th, 2019
Hotel is perfect for Greenville visit. Easy drive about 10 minutes to downtown. Hotel rooms are very clean with good appointments including iron and board. Breakfast is basic but is just fine considering hotel size. Make sure you use GPS to find hotel. Highly recommend. TRIPADVISOR.COM USER
Weather related stay
Jun 10th, 2019
I always stay at Marriott's so I was not disappointed at all by this Fairfield. What was so nice about it however was the hospitality when our flights were cancelled due to weather. No issues at all! They re booked a room for us without question or issue TRIPADVISOR.COM USER
May 12th, 2019
The staff here is polite, accommodating and went out of their way to meet the needs of two teams of teenage soccer players. I can't say enough good things about the people we saw and the nameless ones behind the scenes. Great value for the price. Near the airport and sports complex Plenty of restaurants in walking distance Not a posh place at all, but clean and well maintained--and the staff puts it over the top. TRIPADVISOR.COM USER
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