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at the Fairmont Empress
Mar 22nd, 2020
What can I say! The outside of the hotel was simply breathtaking, flowers everywhere beautifully groomed gardens, the hotel itself was amazing the majestic exterior has old world charm on overload. Originally when we were looking for a place for an overnight stay I referred to reviews here on TripAdvisor, with several that said it needed updating and there wasn’t working air conditioning, but I was willing to give it a chance, we were certainly glad! We had a room that had amazing views of the government building, and the harbor, and can’t describe how beautiful it was all lit up at night. The room was on the small side, as well as the bathroom but it was totally modern amenities. I definitely recommend to anyone making a trip to Victoria TRIPADVISOR.COM USER
Loved the Fairmont Empress!
Mar 17th, 2020
Such a lovely hotel in such a beautiful location! The hotel is wonderful, and the staff is so friendly and helpful. We really loved the Gold lounge, and the spa was wonderful. We would definitely stay here again! TRIPADVISOR.COM USER
Wonderful hotel, great service!
Mar 16th, 2020
My sister and I have just returned from a one night's stay at this great hotel. It was a birthday treat and we were delighted to be told that the room we booked had been upgraded to a great harbour view, the personalized note and chocolates were a lovely touch. The room was large, clean and well equipped with a mini fridge, coffee maker and bottled water. I had stayed there a few years ago before it had been refurbished, the new style is different but the hotel still retains it's former grandness. We ate breakfast there which was all very good. The staff were very welcoming and friendly, I would highly recommend this lovely hotel. TRIPADVISOR.COM USER
Everyone is royalty at the Empress
Mar 14th, 2020
The building is beautiful and full of colonial and Indigenous history. The genuine warm welcome given by every single staff made me feel like royalty. I was greeted outside and helped into the building. I never had to open a door and wonder where I might need to go. The staff were engaged and interested in how they could make my stay even better. Quite frankly, I was spoiled, and I enjoyed it to the fullest. TRIPADVISOR.COM USER
Brilliant afternoon tea
Mar 8th, 2020
We had a fantastic visit to the Empress for afternoon tea while on a family holiday to Vancouver Island. Really nice food, fantastic and friendly service and very relaxing overall. Definitely recommended. TRIPADVISOR.COM USER