Fairmont Mayakoba, Riviera Maya

Carretera Federal Cancun Km 298, Solidaridad | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
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Courtesy of Fairmont Mayakoba, Riviera Maya

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at the Fairmont Mayakoba, Riviera Maya

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Overview

On-site amenities include four restaurants, a spa and a kids club
Resort's drinks and meals are pricey
Sandwiched between the Asian-influenced Banyan Tree Mayakoba and the sensual Rosewood Mayakoba, this member of the AccorHotels family upholds its brand's standards along this luxurious stretch of sand just northeast of Playa del Carmen, Mexico. The property houses 401 guest rooms and suites, all of which come outfitted with tropical-inspired decor, soaking tubs, LCD televisions and Wi-Fi access (which the daily $23 resort fee covers). Nestled within 240 acres of tropical forest, the resort also sits next to the El Camaleón golf course. Additionally, the property features the 37,000-square-foot Willow Stream Spa, as well as four eateries, two pool bars and a gourmet market. And if you're traveling with children, take them to the Discovery Club & Adventure Camp (for ages 5 to 11), where they can spend their days making piñatas or origami souvenirs. To make the most of your stay at this Fairmont outpost, consider booking one of the resort's promotional packages. But be careful: Some guests warn that the property's high food and drink prices can quickly raise your final bill. To help cut costs, use accrued AccorHotels loyalty program points to pay for your room.
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Location
Playa del Carmen
Hotel Class
5.0-star
Property Type
All-inclusive resort, 401 rooms
Primary View
Ocean
Style
Traditional, Modern

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Scorecard

  • 5.0Hotel Class
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Critic Reviews

Condé Nast Traveler

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Designed around a network of crystal clear waterways, it seems there might just be something in the water here. ... And if you want to design your own adventure, take out an electric lanchita – small boat – to explore the grounds.

Travel + Leisure

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As the Riviera Maya’s first environmentally conscious golf-and-spa complex, the Fairmont Mayakoba is an eco-friendly alternative to the monolithic resorts clustered along the Caribbean coast of the Yucatán Peninsula.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 6129 have reviewed the Fairmont Mayakoba, Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 6129 reviews 4.5 (based on 6129 reviews)

Guest Rooms

Guest rooms and suites here feature an elegant take on contemporary Mexican decor, with a cream color palette, colorful accent walls, dark wood furniture, marble floors and slatted wood doors. All accommodations offer amenities like flat-screen TVs, Bose sound systems, minibars and coffee makers. Spa-style bathrooms feature glass-walled showers and soaking tubs.
  • Daily resort fee covers in-room Wi-Fi access
  • Private terraces or balconies
  • Select upgraded accommodations come with butler service
Nightly resort fee$23

Standard room size436 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Nestled among 240 acres of mangroves, canals and shore, the Fairmont Mayakoba is an eco-focused retreat featuring recycled tire roofs, biodegradable bath products and green practices throughout. The resort is located about 5 miles northeast of Playa del Carmen and 13 miles north of Riviera Maya, which is home to the world's second-largest coral reef.
  • Private airport transfers can be arranged by concierge for an additional fee
  • Located about 30 miles south of Cancun International Airport
  • Daily resort fee covers valet parking
  • 24-hour valet parking (free)
  • 24-hour self-parking
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

The upscale property offers four dining venues, including two award-winning restaurants from Richard Sandoval: El Puerto and Brisas. There's also La Laguna near the main pool, which serves a variety of regionally inspired options for breakfast, lunch and dinner daily. And in the resort's lobby, guests can savor light bites and cocktails at the lounge. Two pool bars and a gourmet market are available as well.
  • Sustainable food sourcing
  • Room service available 24 hours a day

Number of restaurants4

Cuisine TypesBuffet, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

The Fairmont Mayakoba has five pools, including the resort's main 10,000-square-foot Island Pool with a swim-up bar for adults and waterslides for kids. There are also an adults-only infinity pool with lagoon views and a children's splash pool and wading area. Close to the beach is an infinity-edge pool; the Bambú Pool is near the main lobby. Additionally, the resort sits along a stretch of white sand beach that can be reached via golf cart or bicycle.
  • Beach and poolside lounging areas
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The property's 37,000-square-foot Willow Stream Spa combines indigenous treatments, ancient native rituals and international spa practices to offer a range of massages, facials and body treatments. To add to the unique experience, the spa has its own beehive to create honey-based spa treatments. There are 20 treatment rooms available, including a couples suite that is set among the treetops.
  • Full-service beauty salon
  • Spa has two mineral pools and steam rooms
  • Spa open daily from 7:30 a.m. to 8:30 p.m.

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Fairmont Mayakoba offers a variety of family amenities, including a kids club for children ages 5 to 11. At the Discovery Club & Adventure Camp, kids can partake in Mayan lessons, interact with costumed characters, create piñatas and more. Younger children also receive free amenity kids with a stuffed animal and baby bath amenities.
  • Kids club access is complimentary for three hours per child, per day
  • "Kids-Only" sections available at select restaurants; children 5 and younger eat for free
  • Babysitting services (charges apply)
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs

Fitness

The resort houses a fitness center within the Willow Stream Spa. The facility features cardio machines and strength-training equipment. Complimentary tennis and paddle courts are also available.
  • Kids ages 15 to 17 must present a signed waiver from a parent (and in some cases, also be accompanied by an adult) to use fitness center
  • Group yoga classes available for a fee
  • Fitness center open every day from 6:30 a.m. to 9 p.m.
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)

Business

The Fairmont Mayakoba has 26,495 square feet of meeting and event space available. There are two ballrooms, an outdoor event lawn and seven meeting rooms for business conventions and gatherings. The resort has a professional event planning team to assist with venue setup, menus, activities and technology needs.
  • Team-building activities
  • Catering services

Number of meeting rooms9

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The resort welcomes dogs and cats for a nightly fee of $25 per pet. Pets must be leashed or crated at all times, and only select areas are available for walking dogs on-site.
  • Guests must notify resort prior to arrival
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting

Wedding

The Fairmont Mayakoba offers indoor and outdoor venues for wedding ceremonies and receptions. For large weddings, there are the Grand Ballroom and an event lawn specifically set up to host celebrations. Additional options are available for more intimate weddings and beachside settings.
  • On-site certified wedding planning specialists to assist with details
  • Wedding and honeymoon packages
  • Award-winning culinary staff to create menus
  • Isla Lawn can accommodate up to 1,200 guests for a reception and up to 960 guests for a banquet; Riviera Grand Ballroom can accommodate up to 1,100 guests for a reception and up to the 648 guests for a banquet

Maximum wedding guest capacity1200

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Fairmont Mayakoba, Riviera Maya

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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