Fairmont Mayakoba, Riviera Maya

Carretera Federal Cancun Km 298, Solidaridad | Playa del Carmen, MX 77710  [SEE MAP]Playa del Carmen, MX  [SEE ADDRESS]
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Courtesy of Fairmont Mayakoba, Riviera Maya

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at the Fairmont Mayakoba, Riviera Maya

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Overview

On-site amenities include three restaurants, a spa and a kids club
Resort's drinks and meals are pricey

Sandwiched between the Asian-influenced Banyan Tree Mayakoba and the sensual Rosewood Mayakoba, this member of the AccorHotels family upholds its brand's standards along this luxurious stretch of sand just north of Playa del Carmen. The property houses 401 guest rooms and suites, all of which come outfitted in tropical-inspired decor, spacious soaking tubs, LCD televisions and Le Labo toiletries. The resort, which is nestled within 240 acres of tropical forest, also sits next to the PGA Championship El Camaleón golf course. Additionally, the property features the 37,000-square-foot Willow Stream Spa and three on-site restaurants (not including the two grab-and-go cafes, the two pool bars and the lobby lounge). And if you're traveling with children, take them to the Kids Club (for ages 4 to 12), where they can spend their days making piñatas or origami souvenirs. To make the most of your stay at the Fairmont Mayakoba, Riviera Maya, consider booking one of the resort's promotional packages. But be careful: Some guests warn that the property's high food and drink prices can quickly raise your final bill.

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Location
Playa del Carmen, MX
Hotel Class
5.0-star
Property Type
All-inclusive resort, 401 rooms
Primary View
Ocean
Style
Traditional, Modern
Best For
Couples, Groups, Families

Explore

Scorecard
  • 5.0Hotel Class
  • EXCELLENTCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in Playa del Carmen »

Critic Reviews

Other Awards

  • AAA/CAA Five Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018
  • Frommer's Very Highly Recommended
  • TripAdvisor Travelers' Choice Awards 2018

Condé Nast Traveler

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Designed around a network of crystal clear waterways, it seems there might just be something in the water here. ... And if you want to design your own adventure, take out an electric lanchita – small boat – to explore the grounds.

Travel + Leisure

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As the Riviera Maya’s first environmentally conscious golf-and-spa complex, the Fairmont Mayakoba is an eco-friendly alternative to the monolithic resorts clustered along the Caribbean coast of the Yucatán Peninsula.

Other Awards

  • AAA/CAA Five Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018
  • Frommer's Very Highly Recommended
  • TripAdvisor Travelers' Choice Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 5247 have reviewed the Fairmont Mayakoba, Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 5247 reviews 4.5 (based on 5247 reviews)

Guest Rooms

Guest rooms and suites at the Fairmont Mayakoba, Riviera Maya feature an elegant take on contemporary Mexican decor with a cream color palette, colorful accent walls, dark wood furniture, marble floors and slatted wood doors. All guest rooms have amenities like flat-screen TVs, Bose sound systems, minibars and coffee makers. Spa-style bathrooms feature glass-walled showers and soaking tubs.
  • Daily $20 resort fee covers Wi-Fi access, among other amenities
  • Private terraces or balconies provided
  • Most suites come with butler service

Standard room size436 square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Nestled amongst 240 acres of mangroves, canals and shore, the Fairmont Mayakoba is an eco-focused retreat featuring recycled tire roofs, biodegradable bath products and green practices throughout. The resort is located about 6 miles north of Playa del Carmen and 13 miles north of Riviera Maya, which is home to the world's second largest coral reef.
  • Private airport transfers can be arranged by concierge for an additional fee
  • Located about 30 miles south of Cancun International Airport
  • Valet parking is covered by daily resort fee
  • 24-hour valet parking (free)
  • 24-hour self-parking
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The upscale property offers three gourmet dining options, including two award-winning restaurants from Richard Sandoval: El Puerto and Brisas. There's also La Laguna Restaurant and Lounge near the main pool, which serves a variety of regionally inspired options for breakfast, lunch and dinner daily. For snacks, espresso drinks and a grab-and go selections, Café Maya offers a variety of options to eat by the pool or in your room. Plus, there are multiple lounges and poolside beverage venues.
  • All-inclusive package options available
  • Sustainable food sourcing
  • Cooking classes and Mexican craft beer tastings offered

Number of restaurants3

Cuisine TypesBuffet, Mexican, Latin American, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Fairmont Mayakoba has five pools, including the resort's main 10,000-square-foot Island Pool with a swim-up bar for adults and waterslides for kids. There's also an adults-only infinity pool with lagoon views and a children's splash pool and wading area. Near the beach is an infinity-edge pool; the Bambú Pool is near the main lobby. Additionally, the resort sits along a stretch of white-sand beach that can be reached via golf cart or bicycle.
  • Beach and poolside lounging areas available
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The property's 37,000-square-foot Willow Stream Spa combines indigenous treatments, ancient native rituals and international spa practices to offer a range of massages, facials and body treatments. To add to the unique experience, the spa has its own beehive to create honey-based spa treatments. There are 20 treatment rooms available, including a couples suite that is set among the treetops.
  • Full-service beauty salon available
  • Spa has two mineral pools and steam rooms
  • Access to relaxation areas without a spa treatment is $45; $29 after 6 p.m. and for all-day access for Fairmont President's Club members

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Fairmont Mayakoba offers a variety of family amenities, including a kids club for children ages 5 to 11 with Mayan lessons, costumed characters, recycled paper making and other crafts. There's also the Babies' Room with complimentary toys, balls and puzzles for younger kids, plus the Fairmont Fit program that offers active options for young guests.
  • Kids club access is complimentary for three hours per child, per day
  • "Kids-Only" sections available at select restaurants; children 5 and younger eat for free
  • Babysitting services offered for additional charge
  • Kids club (free)
  • Cribs
  • High chairs

Fitness

The resort has a fitness center within the Willow Stream Spa with cardio machines and strength-training equipment. Complimentary tennis and paddle courts are also available.
  • Daily resort fee of $20 covers fitness center access
  • Fairmont Fit program available for kids
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles (free)
  • Tennis (free)
  • Guided runs
  • Paddle boats
  • Motor boats (free)

Business

The Fairmont Mayakoba has 26,495 square feet of meeting and event space available. There are two ballrooms, an outdoor event lawn and seven meeting rooms for business conventions and gatherings. The resort has a professional event planning team to assist with venue setup, menus, activities and technology needs.
  • Team-building activities available
  • Catering services can be provided

Number of meeting rooms9

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The resort welcomes dogs and cats weighing up to 25 pounds for free. Pets must be leashed or crated at all times, and only select areas are available for walking dogs on-site.
  • Guests must notify resort prior to arrival
  • Pets allowed (free)
  • Dog walking
  • Pet-sitting

Wedding

The Fairmont Mayakoba offers indoor and outdoor venues for wedding ceremonies and receptions. For large weddings, the property has a Grand Ballroom along with an event lawn specifically set up to host celebrations. There are also options available for more intimate weddings and beachside settings.
  • On-site certified wedding planning specialists to assist with details
  • Wedding and honeymoon packages available
  • Award-winning culinary staff to create menus
  • Isla Lawn can accommodate up to 1,200 guests for a reception and up to 960 guests for a banquet; Riviera Grand Ballroom can accommodate up to 1,100 guests for a reception and up to the 648 guests for a banquet

Maximum wedding guest capacity1,200

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

Find the Best Price

at the Fairmont Mayakoba, Riviera Maya

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.